Industrial Engineering

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    (2011) ; ; ; ; Nidal Y. Dwaikat
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    (2011) ; ; ; ; Nidal Y. Dwaikat
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    (2011) ; ; ; ; Suleiman Z. A-Daifi
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    (2011) ; ; ; ; ; Nidal Y. Dwaikat
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    (2010) ; ; ; ; Suleiman Z. A-Daifi
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                Industrial Engineering    . .   . // /    . : // Product   / Service design   :   .   .: Optimization:  Operations Research . : .: Time & Motion Study Simulation . .   .: Data   Data    , Data    . : . .     .   
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    ABET Implementation For The Industrial Engineering Department Including Gap Analysis and Implementation Recommendations
    (2011) Faruq Halawa; Bilal Khwayreh; basheer shaheen; Issa Rahal; Suleiman Z. A-Daifi
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    AL-BEDDAWY COMPANY LEAN ASSESSMENT AND IMPROVEMENT
    (2016) Mais Al Barri; Hana Badarneh; Khaled Tuffaha; Ramiz Assaf
     Recently, wood factories in our country has been transformed into an industrialized system. As a result, wood industry has been endeavoring to develop their operations through the adopting of several improvement methods and techniques. The current project aims to evaluate the existing operations and processes at Al-Beddawy Factory and to improve the efficiency of its operations and thus obtain maximum productivity. The scope of work in this project is to apply the lean modern improvement methods including process flow chart, Value stream mapping, SIPOC Diagram, Safety procedures and steps, 5Ss and eliminating wastes in addition to lean Layout approaches, Kanban system and flow cash and costing systems. The present operations and processes in the factory were listed and illustrated through the construction of process flow charts, SIPOC diagram, Value stream mapping in addition, Lean assessment was used to assess the current situations of the factory searching for the aspects to be improved in order to meet customers expectations also to reach the lowest cost and high productivity. Furthermore, Safety regulations and checklists were specifically used to maintain the worker safety introducing tips for making the factory a safer place. 5Ss and the 7 waste assessment is good with reducing cost and the time also the efforts needed to the production. With Kanban cards and system improving the inventory system and the production. Lastly, Facility plant lean layout approach was used to evaluates current factory layout and suggests new improved one based on certain calculations. The results showed that the factory is not utilized very well, this appears through the low utilizations of the most workstations, besides, and new layout is proposed that considers changing the location of the inspection laboratory to be adjacent to the receiving area. The main findings of the project could be adopted by the factory to assist in the overall growth and improvement  
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    Analysis of service at Al-Zaytona Company
    (2014) Aisha Batta; Rawand Abu-Ghannam; RoaQadous; Mohammed Othman (Department Head)
    Al-Zaytona is a telecommunication company which provides Internet services in the West Bank.  This field research analyzed Al-Zaytona Companys quality of services, soft skills of employees, and marketing strategy. To these ends, we conducted three surveys, made interviews with manager, and employees and observation of service delivery. We also made use of related literature to test degree of quality of services and marketing strategy of the company. Concerning quality of the companys services, we used quality control in order to monitor and control the service delivered. As it is well known, once   the quality is monitored and delivered to the customer, according to the specifications, we can have a satisfied customer, we also made use of the seven management tools to improve the quality, which could in turn achieve the quality objective by meeting customer satisfaction in terms of time and cost. Then we examined the degree of the customers satisfaction by looking at the soft skills of the employees, which affect the customer satisfaction. Whenever the employee is satisfied, this could be reflected in good treatment of the customer, which can also guarantee satisfied customer. We finally addressed the marketing problem in the company. Any successful company providing good services or good products needs a good marketing strategy to let people know about its present and new services or products. The researchers here examined the companys marketing strategy and the way itreached people as it plays a major role in increasing the number of its customers. After analyzing the companys quality, soft skills, and marketing strategy, it was found that the companys weakest point was marketing. It was found in the marketing survey that more than 60% of people did not know about Al-Zaytona. Also we found that the employees do have good soft skills according to the soft skills survey. The company also had a high degree of interruptions.   Al-Zaytona is similar to other companies who seek out to increase market share, or which turn could increase number of their customers, increase quality of service delivered, by reducing the complaints, increasing speed, and get a satisfied customer. To create chances that may help to resolve the problems that could affect the image of the company into customer mind. We contributed to solve the problems related to Al-Zaytona, as mentioned. Concerning to quality, we examined in the first project  the number of complaints by taking samples , which extended from (9/2012 10/2013), to a get a complete image of the nature and numbers of complaints, and to form a comprehensive analysis we also examined the number of complaints the other sample was taken ( 11/2013- 3/2014 ). By conducting the quality control charts, using c- chart and p-chart. And by doing this we monitored the number of complaints by calculating the upper and lower control limits, and the mean number of complaints, and the results indicated that the number of complaints were under control, but we have a highly variation around the mean. As we all know that variation is an enemy of quality, and it causes a loss in the hidden costs to 90%. To know the reason of variation we made many surveys related to technical problems and soft skills problem of employees, we also distributed a survey asking about the percent of awareness to the company. The results of the surveys showed that soft skills was moderate, but still need training and improvement, to get a competitive advantage over the competitors. According to the survey related to technical problem the results interruptions was the biggest problem, and the most cause of problem comes from customer side. Moving to awareness problem, people didnt know about Al-Zaytona, thus the reputation of the company didnt reach the required level. We analyze the surveys by using Pareto chart and cause and effect diagram.   For further studies we suggest to make excessive efforts on marketing, by conducting marketing strategy; which will affect the market share of the company since it has a low market share. Also we get the company attention to the soft skills problem, in which could help to get satisfied customers. Al-Zaytona doesnt have experience in conducting control charts, so we suggest to the company to apply the control charts to monitor the delivered service and to be around the tolerance, and to know if it was out of control or in control, and to see the performance service delivered. then we suggest to apply seven management tools which collect the  voice of customerto satisfy and delight customer.     We all know that there is no perfect company with zero mistakes. All companies strive to get the nearest level to perfection, and this is what we sought to make in the company. Improving quality is one of the most important things a customer thinks of when he/she access the internet, so it is quite important to focus on what do the customer needs, by listening with heart and mind to him/her and by designing quality that satisfies the customers needs; this is achieved by conducting the seven management tools and quality function deployment (QFD). Also when talking about quality it is important for the internet service to provide high speed and less or almost zeros interruptions. This is done by conducting the quality control charts. Monitoring the process and knowing the upper and lower control limits, and the means; which plays a major role in finding out if we are meeting customers expectations. Soft skills are not less important than technical skills, so we took this into considerations and interviewed the companys employees on how to have and get a good soft skill when dealing with customers. Finally, we addressed the marketing strategy in the company, and set basic measures to the effectiveness or productivity of a successful marketing, by taking  into account the awareness of people of  the company and its services; since the major problem that affected Al-Zaytona in marketing was that peoples ignorance of the existence the company.  
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    ANTHROPOMETRIC MEASURES OF PALESTINIAN SCHOOL CHILDREN AND THEIR ERGONOMIC IMPLICATIONS
    (2015) Mohammad Tomize; Malak Awad; Areej Shawahneh; Ameed Hashem; Yahya Saleh
    This project aims generating the anthropometric measures of both genders of school children from grade 1 to grade 9 attending the Palestinian public schools. Collectively about 6840 schoolchildren from 11 schools in West Bank were randomly selected to measure their anthropometry (12 anthropometric measures) and all needed statistical analysis and hypothesis testing to measure differences in anthropometry among genders and grades were conducted. In addition, a comparison with the American schoolchildren anthropometry profiles were compared with measured Palestinian ones. Some statistical significant differences were noticed in some grades. All statistical results were tabulated for all grades along different percentiles.  Based on the generated anthropometry database, an ergonomic investigation and assessment was done for the teaching environment in classrooms. More specifically, an ergonomic assessment for seats (chairs), tables, lighting and general teaching environment were conducted and compared with its compatibility with anthropometry data generated for the nine grades. Some poorly-ergonomic designed chairs and tables in some grades were observed. A better ergonomic design for the chairs and tables was suggested to increase the compatibility with the measured anthropometry of the schoolchildren. Such design would improve the ease, comfort, efficiency of students through reducing the risk of repetitive strain injuries and disorders of schoolchildren.    Keyword: anthropometry, Palestinian, schoolchildren, school furniture.
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    Application of Discrete Event Simulation in healthcare Facilities (Emergency Department)
    (2015) "Mohammad Jawad " Saleh; Nedal J. Hoso; Tamer Haddad
    Healthcare organizations face challenges in efficiently accommodating increased patient demand with limited resources and capacity. The modern reimbursement environment prioritizes the maximization of operational efficiency and the reduction of unnecessary costs while maintaining or improving quality. As healthcare organizations adapt, significant pressures are placed on leaders to make difficult operational and budgetary decisions . Decision makers often base these decisions on subjective information. Discrete event simulation (DES), a computerized method of imitating the operation of a real-world system over time, can provide decision makers with an evidence-based tool to develop and objectively vet operational solutions prior to implementation. DES in healthcare commonly focuses on (1) improving patient flow, (2) managing bed capacity, (3) scheduling staff, (4) managing patient admission and scheduling procedures, and (5) using ancillary resources.   
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    Applying active learning approach in engineering labs assessment and methodology development
    (2011) Walaa Al-Johari; Hala Abu Shaqam; Sajeda Shtya; Abeer Khaled
    Abstract This project is about development of   laboratory learning in engineering based on new learning approach such as constructivism. It was about achieving learning engineering constructing knowledge student. It is also about improving the quality of lab education to make students more effective in terms of suing the skills they need in the practical field after graduation. In order to achieve these goals safety and human factors engineering was to demonstrate the project application, three out of eight experiments was chosen randomly and given to the students using the new learning approach.  To assess the effect of these techniques two groups were under studied: classic group which taught by the traditional method passive learning and control group which taught by the researcher using the new learning approach and active learning.  The same sort of major activities of each lab were given to the students in the beginning of the class like quizzes and theoretical explanations then home activities discussion. But there were a lot of different activities before the class like some home works and games, also after the class like a competitive question between students in the facebook or email accounts. The results were qualitative like most of the new methods were met the satisfaction from the students such as videos, facebook connection, games and quantitative like the result of midterm exam which was the evidence of success of this way of learning. Control group was average scored 83.5 % but the classic group obtained only 76.5% of information. This project was the first step on the way of adapts new methods of learning in the faculty of engineering as it appeared a need to improving faculty-level education. This project was only a step to demonstrate the usefulness of the new learning and teaching approach. Especially for engineering education
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    Applying lean manufacturing concepts in furniture factory: case study-based project.
    (2020) Hijab, Dina; Hussain, Majeda; Nazzal, Musab; Sayed, Shahd; Ramadan, Muawia
    It has been observed that the manufacture of parts and products regardless of their shape that the manufacturing processes required to manufacture lead to the production of industrial waste. Lean manufacturing or lean thinking is one of the most widely used industrial methods worldwide. Lean is considered the one of management philosophy which can help many industrial wastes due to it contain a lot of tools which help to element this waste Lean Manufacturing (LM) is a business template that contains philosophies designed to dispose of waste in the manufacturing process. Lean philosophies target activities that absorb resources but do not create value for the product and aim to eliminate them. Referring to manufacturing or maintenance processes, lean is to do more with less: less effort, less space, fewer defects, less production time, less volume requirements, capital for a certain level of production, etc. The need to provide customers with high quality products with the least waste is essential for any company wishing to continue, especially in today's growing global market. This is what lean thinking think. No, widely used to improve production efficiency in many factories and industries by reducing waste ('moda' in Japanese) which is the main problem in reducing of production. The original seven wastes (Muda) were developed by Taiichi Ohno, the Chief Engineer at Toyota, as part of the Toyota Production System (TPS). They are often referred to by the acronym ‘TIMWOODS’. In this project Lean manufacturing directed to the company AL Dajani, which is one of the furniture companies in Palestine, the furniture sectors was chosen to apply Lean manufacturing because there was a lot of waste in this field of manufacturing. According to our initial visit to al- Dajani Company is expected to find a lot of sources of waste in this company, as a result and there the need to implement lean manufacturing tool.
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    Applying Lean Manufacturing Tools at Al -Karmel Islamic Company
    (2022-12) Baraa Yaseen; Lamees Zamel; Sarah Arman; Yazan Qadi
    In Palestine, meat processing is regarded as one of the most important sectors in the food industry. There are 17 factories in operation, employing more than 559 people, with a total investment volume of more than $25 million dollars. This industry ranks first in the food industry, with Palestinian meat products accounting for 90% of the market. This sector represents a significant investment in the local economy, requiring more than 100 tons of various varieties of meat per day. Al-Karmel Islamic Factory (KIF) is a Palestinian meat processing which is the case of this project. This project’s major goal is to reduce the various types of waste generated in KIF which will help boost efficiency and production, improve quality, and lower costs. To this end, Lean Six Sigma (LSS)-DMAIC (Define, Measure, Analyze, Improve, and Control) methodology will be employed to eliminate waste and improve performance and efficiency in KIF. More specifically, three production lines at KIF are considered for eliminating waste represented by over processing, reducing lead time, and increasing productivity, and increasing efficiency while maintaining customer satisfaction and quality assurance. In this project, we applied the five stages of DMAIC on 3 production lines for five products, which is the salami production line, including two salami products 1200g and salami 800g, the pastrami production line, from which samples were taken from the 200g pastrami product, and the hotdog production line, where the hotdog variety was taken 1000 g and hot dog 400 g. During these stages, we took random samples of sample size 4, and we reduced the waste in product weights and reduced the mean deviation from the target weight for each of these five products, in order to achieve significant cost savings and make some recommendations in order to preserve on this performance improvement.