Complaint Management System (CMS)

dc.contributor.author	Hamza Khaleel
dc.contributor.author	Hosny Ishtaya
dc.date.accessioned	2023-12-03T09:59:40Z
dc.date.available	2023-12-03T09:59:40Z
dc.date.issued	2023
dc.description.abstract	Complaint Management System offers an online solution to customer problems, saving time and eradicating corruption. The goal of the complaints management system is to make it easier to coordinate, monitor, track, and resolve complaints, as well as to provide the company with an effective tool for identifying and targeting problem areas, monitoring complaints handling performance, and making business improvements. Complaint Management is a management technique that evaluates, analyzes, and responds to customer complaints. Complaints management software is used to record, resolve, and respond to customer complaints, requests, and other
dc.identifier.uri	https://hdl.handle.net/20.500.11888/18544
dc.supervisor	Dr.Mona Demaidi
dc.title	Complaint Management System (CMS)