More Than Just a Customer

Abstract

"More Than Just a Customer" : Enhancing Safe and Independent Shopping for People with Disabilities This project introduces "More Than Just a Customer", an integrated smart solution designed to assist people with disabilities and the elderly during their shopping experience. The system features a motorized wheelchair equipped with ergonomic adjustments and an attachable smart device aimed at providing a safer and more informed shopping process. The wheelchair offers enhanced comfort and functionality by allowing rotation of ±90 degrees to facilitate easy access to store shelves. It also includes a height-adjustable seat to help users reach products placed at different levels. Movement and rotation are controlled via a joystick and dedicated buttons, ensuring intuitive and smooth navigation. The attachable smart device mechanically mounts on the wheelchair and scans product barcodes, delivering real-time information to the user. It alerts if products are religiously prohibited, or subject to ethical boycotts. "More Than Just a Customer" aims to empower individuals with disabilities to shop independently and safely while respecting their personal, religious, and health-related preferences.