More Than Just a Customer
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Date
2025
Authors
Musab Abu Bshara
Mohammed Hajjaj
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Journal ISSN
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Abstract
"More Than Just a Customer" : Enhancing Safe and Independent Shopping for People with Disabilities
This project introduces "More Than Just a Customer", an integrated smart solution designed to assist
people with disabilities and the elderly during their shopping experience. The system features a motorized
wheelchair equipped with ergonomic adjustments and an attachable smart device aimed at providing a safer
and more informed shopping process.
The wheelchair offers enhanced comfort and functionality by allowing rotation of ±90 degrees to facilitate
easy access to store shelves. It also includes a height-adjustable seat to help users reach products placed at
different levels. Movement and rotation are controlled via a joystick and dedicated buttons, ensuring
intuitive and smooth navigation.
The attachable smart device mechanically mounts on the wheelchair and scans product barcodes, delivering
real-time information to the user. It alerts if products are religiously prohibited, or subject to ethical
boycotts.
"More Than Just a Customer" aims to empower individuals with disabilities to shop independently and
safely while respecting their personal, religious, and health-related preferences.