FOOD2GO
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Date
2024
Authors
Shareef Nader Salahat
Firas 'Ahed Aghbar
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Abstract
FOOD2GO is a comprehensive and easy-to-use web and mobile application designed to revolutionize the food delivery industry by creating an effective link between customers and restaurants. This platform is equipped with a wide range of features that greatly enhance the food ordering experience. Customers can browse several restaurants, explore detailed menus, and place orders effortlessly. For restaurants,FOOD2GO provides tools to easily create, modify and manage menus and orders, thereby presenting their culinary offerings to a wide and targeted audience. The primary goal of FOOD2GO is to simplify the food delivery market, making transactions more efficient, transparent and accessible to a diverse user base. In the current market, finding the right restaurant or meal can be difficult due to the lack of a unified platform that combines all the available options. Customers often have to navigate multiple websites and applications, which complicates their search for the desired meals. On the other hand, restaurants struggle to reach the target audience effectively, which hinders their ability to promote their offers and efficiently manage their operations. FOOD2GO addresses these challenges by providing a single integrated platform where users can easily search for their favorite meals and restaurants. The app integrates a variety of dining options, including fast food outlets, fine dining establishments and local restaurants, into one accessible interface. This comprehensive approach ensures that users can find what they are looking for quickly and easily.
The app's recommendation system offers personalized meal suggestions tailored to individual preferences, enhancing the user experience. Moreover, FOOD2GO features a powerful in-app chat and messaging system that facilitates seamless communication between restaurants managers and the app administrator. User account management features allow customers to save their favorite restaurants, track order history and participate in fruitful discussions with restaurant staff. Integration with Google Maps enriches the user experience by providing their accurate location information. In addition, user-submitted reviews and ratings enhance transparency and help other users make informed decisions. The food2go app is strictly optimized for mobile platforms for customers and the web for restaurant managers and site admin, ensuring a smooth experience regardless of the device used. This optimization ensures that all features are easily accessible and run smoothly, providing users with a hassle-free food ordering and delivery experience.