FlowX: Visual Builder for Smarter Chatbots
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Date
2025
Authors
Izzat Alsharif
Amjad Kayed
Journal Title
Journal ISSN
Volume Title
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Abstract
FlowX is a visual chatbot development platform that bridges the gap between static
flow-based and dynamic LLM-powered conversation systems.
The platform features a drag-and-drop interface where developers can combine traditional
decision trees with AI-driven interactions using specialized node types, including a
smart switch capability for dynamic routing based on user intent. With FlowX, developers
can create customizable chatbots, advanced automation systems, and more.
Built on a microservices architecture with ASP.NET Core, Python/LangChain, and
React Native, FlowX enables the creation of hybrid chatbots that maintain both predictability
and adaptability. FlowX demonstrates improved chatbot development efficiency
in domains requiring both structured workflows and natural language understanding.