Geem Logistic
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Date
2024
Authors
Taima Hamadneh
Areen Jawabrh
Journal Title
Journal ISSN
Volume Title
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Abstract
The goal of this project is to create a comprehensive logistics application that will make it easier for four
main user roles (customers, employees, merchants, and administrators) to interact and transact with one another.
Different functionalities catered to the needs of each user position ensure an effective and user-friendly
experience.
Customers can create an account, log in, and explore all stores of all the merchants signed in our application,
they have the ability to browse products , add the wanted items to the shopping cart, and submit their
orders which can consist of multiple products.the customers will have the ability to interact with multiple
merchants on a single platform, thanks to this easy shopping experience.
Merchants have a complete management and control on their stores and products, they have the ability
to create new stores and delete the unwanted stores from the app , add products , delete them , and other
management tools. they also can have two types of employees: sales employees and inventory employees. the
first one to deal with customer interactions and sales processes, and the second one for managing the stock
level and the inventory logistics. Merchants are guaranteed to be able to maintain high levels of operational
efficiency because of this hierarchical framework.
Employees are essential to the app’s functionality. Inventory employees make sure that product availability
is optimized and maintained, while sales employees help to increase sales and improve customer satisfaction.
Due to their unique access to merchant stores, both types of employees are able to handle their duties with
efficiency.
Administrators have command and overview over the whole program.they have the ability to see all the
number of the warehouses and the orders that are made through our application for all merchants. In addition
,the admin can know all the users that are registered to our app whether the user is a customer, merchant,
or employee. knowing that the employees are given their emails from their merchants. The admin has the
ability to talk to the merchant through a chatting system.
An essential part of the application is the chat system, which provides easy contact between merchants
and their staff members as well as between the admin and merchants. This functionality facilitates improved
application process overall, coordination, and effective issue resolution.
The overall goal of this logistics mobile application is to improve the efficacy and efficiency of logistics
operations by offering a user-centric platform that facilitates easy interaction, management, and transaction
between customers, merchants, employees, and the admin.
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