Quick Way Company
| dc.contributor.author | Hoor Hotari | |
| dc.contributor.author | Hadeel Darawsheh | |
| dc.contributor.author | Tala Hashayka | |
| dc.date.accessioned | 2025-06-22T09:12:40Z | |
| dc.date.available | 2025-06-22T09:12:40Z | |
| dc.date.issued | 2025-06-18 | |
| dc.description.abstract | Our project focuses on developing an electronic ticket booking system tailored to facilitate transportation and booking for students, providing them with a smooth and fast experience without the need to physically visit booking offices. This project was implemented using the Odoo system, which offered us a comprehensive platform thanks to its high flexibility and seamless integration across various applications. We started by working with the CRM module to collect customer data and track their interactions. Then, we moved on to the Sales and Products module, where we created tickets as bookable and purchasable products. The booking process was then automatically linked to the Invoicing and Accounting module, allowing invoices to be generated immediately upon booking, which greatly streamlined the accounting operations. We also paid attention to customer service and internal communication, enabling interaction between customers and staff through the internal messaging and tracking system. In addition, we provided a direct booking option through a website integrated with the Odoo platform, offering a comprehensive and easily accessible user experience for students at any time and from anywhere. Challenges: At the beginning, we faced several challenges, the most significant of which was understanding the relationships between the different modules in Odoo and how to effectively connect them. Another challenge was designing a simplified user interface for end users (students). It also required customizing certain processes to fit the nature of ticket booking, such as immediate or deferred payment methods and the automatic ticket generation mechanism. Results: The project achieved outstanding results in terms of ease of use and operational speed. It helped reduce errors caused by manual handling. Students can now book easily through the website, and receive both the ticket and the invoice instantly without manual intervention. The employee experience was also improved through a clear and easy-to-use management interface. | |
| dc.identifier.uri | https://hdl.handle.net/20.500.11888/20126 | |
| dc.language.iso | en_US | |
| dc.supervisor | Dr.Mohammed AM Dwikat | |
| dc.title | Quick Way Company | |
| dc.type | Graduation Project |
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