Engineering Management
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- ItemASSESSING THE IMPACT OF CLINICAL ALARM MANAGEMENT PRACTICES ON PATIENT ’S SAFETY AS PERCEIVED BY NURSES: THE MODERATING ROLE OF JCI-ACCREDITATION(An Najah National University, 2024-09-25) Abdelhadi, FadiThis study investigates the impact of Clinical Alarm Management Practices and Knowledge (CAMPK) on Patient Safety as Perceived by Nurses (PSPN) and the moderating role of Joint Commission International (JCI) accreditation within Palestinian hospitals. To this end, the Health Technology Foundation (HTF) 2016 Clinical Alarms Survey, was used to collect data from 102 nurses across various departments in Palestinian hospitals. Collected data were analyzed using the partial least squares-structural equation modelling (PLS-SEM) via Smart PLS software. The findings of the analysis revealed that effective CAMPK positively enhance the PSPN with value of ( p = 0.004) . Furthermore, the study shows the importance of reducing nuisance alarms and the use of smart alarm systems as major and important elements of CAMPK that positively impact PSPN. JCI accreditation was found to have a minimum statistically significant effect on nurses’ perception of patient safety and a minimum moderating effect on the relation between CAMPK and PSPN. The analysis shows that the interaction effect between JCI and CAMPK on PSPN was not statistically significant p = 0.486 which is > 0.05 . In order to enhance patient safety perceptions this study suggests that accreditation alone is insufficient and a comprehensive approach integrating CAMPK and tailored accreditation processes is necessary. The findings show the complexity of patient safety improvements and the need for ongoing evaluation and adjustment of clinical practices and accreditation standards. The study's conclusion provides data highlighting the importance of effective Clinical Alarm Management Practices and Knowledge (CAMPK) in enhancing nurses' perceptions of patient safety (PSPN). Also this study provides the tools, for healthcare policymakers and administrators in Palestinian healthcare sector as well as clinical staff, necessary for developing patient safety programs in the altered clinical settings, allowing one to comprehend the link between CAMPK, PSPN, and JCI accreditation. As Palestinian hospitals have just recently begun to participate in international joint commission accreditation, accrediting processes require regular reviews and modifications. Administrators need to take a more active role in quality improvement initiatives in order to close any gaps that exist and ensure that clinical practice and accreditation criteria are in line with patient safety objectives. Keywords: Clinical Alarm Management Practices and Knowledge (CAMPK), Patient Safety, Smart PLS, Palestinian healthcare sector, nuisance alarms, Health Technology Foundation (HTF).
- ItemTHE IMPACT OF TOTAL QUALITY MANAGEMENT PRACTICES ON OF SUSTAINABILITY IN PALESTINIAN HOSPITALS, THE ORGANIZATIONAL CULTURE AS A MEDIATOR(An-Najah National University, 2024-07-02) Issa, YaraSustainability is an organizational phenomenon that has been largely focused on in western literature. However, in developing countries, its importance has not been realized until recent years. The current study aims to investigate the impact of total quality management (TQM) on hospitals sustainability (HS) through mediating role of organizational culture (OC). Seven TQM practices were adopted from the Malcolm Baldrige National Quality Award (MBNQA) model, organizational sustainability consisted of social, environmental and economic dimensions and OC consisted of two types, namely, hierarchical and market cultures. The conceptual model was built on "institutional theory" to explain the relationships between the study variables. A questionnaire was used as a quantitative tool for data collection from 90 respondents from 26 public and private hospitals working in West Bank-Palestine. Partial least Squares Structural Equation Modelling (PLS-SEM) was used for analysis. The findings indicated high levels of implementation of TQM practices (4.0989) and OC practices (4.2155). Moreover, organizational sustainability of hospitals was implemented at high level (3.938). The structural analyses indicated a significant and positive impact of TQM on HS (β =0.649, T =10.705, P-value =0.000). This indicates that TQM significantly enhances organizational capabilities to achieve sustainability outcomes. TQM also proved to have a significant and positive impact on OC (β =0.743, T =13.080, P-value =0.000). Moreover, a similar impact of OC is found on HS (β =0.235, T =3.512, P-value =0.000). Finally, OC was found to act as a partial mediator in the relationship between TQM and HS (β = 0.174, T = 3.266, P-value =0.001). The analysis revealed that TQM is equally important for all hospitals (public and private) for sustainability of hospitals, at different levels of organizational culture. This study provides practical implications for achieving the hospital sector’s sustainability by merging OC with practices of TQM, which provides valuable insights into the hospital’s policies and practices and individuals vital to data exchange and policy enforcement within the sustainability of organizations.
- ItemEXAMINING LOCAL PALESTINIAN MARKET READINESS TO ADAPT TO EXTENDED REALITY TECHNOLOGY THROUGH ACADEMIC-INDUSTRIAL PARTNERSHIP(An-Najah National University, 2024-06-29) Atawneh, MohammadThe rapid development of Extended Reality (XR) that consists of virtual reality (VR), augmented reality (AR), and mixed reality (MR) technology holds immense potential for various industries to revolutionize their operations. However, successful adoption of XR requires a market that is prepared to integrate this new technology. This thesis investigates the readiness of the Palestinian local market to embrace XR. This research proposes a model to assess the local market's readiness to adopt extended reality technology. The research utilized the questionnaire and interviews as quantitative and qualitative approaches, respectively. The study covered the research community, with 80 samples representing the Palestinian government as well as private institutions and companies. The researcher distributed and analysed questionnaires using the SMART-PLS program, as well as conducted manual analysis of 20 interviews with different institutions. The model consists of eight variables: training, trainees, innovation readiness, strategic readiness, and resource readiness, which are independent variables; organizational performance and industrial-academic partnership (IAP), which are intermediate variables; and the organization’s readiness to adapt to the technology of extended reality, which is a dependent variable. The study concluded that the Palestinian local market is already ready to adapt XR technology, and the interviews provided an insight into the opinions of Palestinian institutions with XR technology, the obstacles that exist, and how to overcome them through the industrial-academic partnership. The study revealed the local market's interest in XR technology across various sectors, particularly the engineering sector, despite the challenges faced by each sector, including material constraints and a shortage of qualified human resources. The study confirmed that the industrial-academic partnership will help overcome these barriers and challenges by providing training and addressing material obstacles. Accordingly, the researcher recommended establishing industrial academic partnerships, providing the necessary resources to adopt this technology in all sectors, and supporting start-up companies in this field.
- ItemEFFECTS OF GENERATIVE AI ON THE EMPLOYEE'S PRODUCTIVITY FOR TECHNICAL TASKS IN SOFTWARE COMPANIES(An-Najah National University, 2024-07-16) Batta, IbrahemThis study examines the Generative-AI (Gen-AI) adoption effects on individual performance (IP) in software development companies, Gen-AI is an emerging technology and subset of artificial intelligence that can be used to generate human-seeming content like text, codes, and images that can be used directly to do a certain task or as input to another task. This new technology affects human performance. Thus, the study aims to be a cornerstone for other studies in the field of human performance in the new context of Gen-AI by answering the two defined research questions, first one is to confirm if Gen-AI adoption in the workspace affects IP and the other one is related to the role of the experience (EX) on Gen-AI adoption. A quantitative research method was employed to answer the questions. Data collection was based on a survey targeting software engineers in Palestine and a sample size was defined as 100 responses with a response rate was about 73%. PLS-SEM was used to do a meticulous analysis to confirm the hypothesized conceptual model's reliability, validity, fit, and collinearity. The most important finding was that the adoption of Gen-AI improved IP as the use of Gen-AI fit most of the software engineering tasks and opposite to what was hypothesized the EX didn’t significantly contribute to the adoption of Gen-AI and IP. Such findings confirm the purpose Gen-AI was created for, where there is no need to have the EX to adopt Gen-AI, and once it is adopted the IP will be improved, the findings allow the organization to customize its version of Gen-AI to maximize its effect on the IP, reinforce the organization decision makers to do right decisions regarding staffing, growth, and others, and it opens doors for future research on the human performance and Gen-AI. The study is important as it explains the impact of Gen-AI on software engineers performance in Palestine, a region where the integration of advanced technologies and a large amount of skilled software engineers could significantly allow the understanding of this effect and provide valuable insight into how Gen-AI can improve the performance and productivity. additionally, the study findings offer a guide to companies on how to maximize their performance. Keywords: Gen-AI, Human performance, software engineering, experience.
- ItemASSESSING THE ADOPTION OF RENEWABLE ENERGY AND SUSTAINABLE PERFORMANCE: THE GOVERNMENTAL ROLE AS A MODERATOR(2023-02-16) Isra’ Waheed Mahmoud SalemRenewable energy has attained enormous attention in recent years due to the exhaustion of certain energy resources, and the pollution caused by fossil fuels. At the same time, the adoption of renewable energy sources (RESs) is a complicated process influenced by multifarious factors. Therefore, this study aims to investigate factors influencing consumers to adopt renewable energy in the Palestinian industrial and commercial sectors and their effect on sustainable performance, as well as the moderating effects of governmental role on the relationship between the adoption of RESs and sustainable performance. In addition, the extent of adoption of RESs, governmental role, and sustainable performance of industrial and commercial firms in Palestine. A quantitative method was used to collect data through questionnaires from 100 top managers. The data analysis was conducted using Smart PLS software to test hypotheses. The findings show that the adoption of RESs, sustainable performance, and government role are being implemented at a high level in Palestinian industrial and commercial sectors. Additionally, the findings support the positive relationship between the adoption of RESs and sustainable performance, where there is a positive relationship between the adoption of RESs and the government's role. Whereas, the relationship between the government's role and sustainable performance is not established. Further, the government's role is supported as a moderator between adopting RESs and sustainable performance. However, we believe that the results of this study may be useful for assisting the government, decision-makers, and those who provide equipment for renewable energy with a better understanding of the factors that affect consumers in adopting RESs. Besides, the knowledge of the government’s major and least effective policies that affect consumers for adopting this technology in industrial and commercial sectors in its entirety directs the Palestinian government to improve part of their strategy in terms of legal regulations and subsidies and to provide support and various facilities to encourage investment in renewable energy. Keywords: Government role; industrial and commercial sectors; renewable energy sources (RESs); sustainable performance.