COPING STRATEGIES, BURNOUT, AND THEIR RELATIONSHIP WITH SYMPTOMS OF SOME MENTAL HEALTH DISORDERS AMONG HEALTHCARE PROVIDERS AT  THE MAKASSED HOSPITAL IN JERUSALEM

Abu Ghalia, Razan

COPING STRATEGIES, BURNOUT, AND THEIR RELATIONSHIP WITH SYMPTOMS OF SOME MENTAL HEALTH DISORDERS AMONG HEALTHCARE PROVIDERS AT THE MAKASSED HOSPITAL IN JERUSALEM

Date

2026-01-29

Authors

Abu Ghalia, Razan

Publisher

Al Najah National University

Abstract

The healthcare professionals are often subjected to stress by the workloads they have, constant exposure to distress and the emotional nature of their jobs. These problems make them more likely to have mental health problems, including burnout, anxiety, and depression. These problems can become much more acute in the Palestinian context, where the healthcare system tends to act in harsh and constrained conditions. This paper has discussed burnout and psychological distress rates among healthcare professionals in Jerusalem, Palestine. It also examined how they solve problems and how the methods are connected to their mental wellbeing. It employed a descriptive cross sectional design which collected the data through self-administered questionnaire. The questionnaire included questions about the demographic data and Maslach Burnout Inventory (MBI). A coping scale and the Depression anxiety and stress scale (DASS-21). The findings revealed that a significant percentage of healthcare providers were affected by burnout especially emotional burnout. The research also determined that various individuals and occupations had diverse stress management styles. Problem- oriented individuals showed fewer cases of burnout and the stress, anxiety and depression symptoms were more pronounced among individuals who employed avoidance or emotion-based coping strategies. The outcomes demonstrate the significance of the improved support in the workplace and the programs that assist healthcare professionals to learn how to cope with health issues and preserve their mental condition.