Control and Administrative Communication and Relationship between them at the Education Directorates in the Districts on North Palestine from the Viewpoint of their Employees
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Date
2001
Authors
حسن نبيل عبد الجابر رمضان
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Abstract
This study aimed at identifying the relationship between control and communication at the education directorates in the districts of north Palestine from the viewpoint of their employees during the scholastic year 2000/2001. The study attempted to identify the control degree of the administrators at the Palestinian education directorates and the degree of each dimension of the five control dimensions: (organizational frame and occupational relations, instructions, administrative decision, control methods, and administrative control), the degree of each item of the control questionnaire, and to identify the degree of communication and the degree of each one of its four dimensions: (openness, validity and frankness of communication systems; transmitting the information at the suitable time; suitability with expectations, hopes and values; and choosing the suitable method of communication behavior) , and the degree of each item of the communication questionnaire so as to identify the effectiveness range of control and communication of administrators at the education directorates, the nature of the relationship between them, to identify their points of weakness and strength, and to clarify them for the interested parties. The study also aimed at identifying the effects of the independent study variables on the results. The variables were: qualification, years of experience, the job position, and the size of the directorate. The study was carried out on a sample of(273) employees from (J 1) districts chosen by the applied random method. The number of returned responses was (235) questionnaire. The study instrument included two questionnaires: The first questionnaire is concerned with control which the researcher developed and consisted of (43) items distributed on five fields. The second questionnaire is concerned with communication which ( Allawzi 1999) used because it is suitable for the study purposes. The validity and consistency of the instrument were verified by (8) experts. The consistency factor was (0.86) for the control questionnaire and (0.90) for the communication questionnaire. Findings: The study showed that there was a positive relationship between control and communication. The total degree of control was medium which reached (69.50/0). The best control ranges was (instructions: Percentage 71.60/0), then it is followed respectively by the range or methods of administrative control ( 70.6%), the range of organizational frame and occupational relations ( 69.6% ), the range of administrative control (68.6% ), and the range of administrative decision ( 67.4% ). But the total degree of communication was very high (73.6%). The best ranges of communication was: transmitting the information at suitable time (78.4%), followed respectively by choosing the suitable method of communication (76.4%), openness and validity of communication systems (70.6%), and suitability with expectations and values (69.4%). The study findings also showed that there are no significant differences of the qualification degree on communication, while the differences were significant of the qualification degree on the total degree of control and the organizational frame and occupational relations in favor of diploma holders. The study findings also showed there are differences in the communication range (openness, validity and frankness of communication systems in favor of less than five years, while there are differences on the two control ranges (organizational frame and occupational relations and instructions) in favor of more than ten years. As for the variable of occupational position, there are differences on the total degree of communication in favor of the Head of Department, while there are differences on the control range (the organizational frame and occupational relations) in favor of the employee. As for the variable of the directorate size, there are significant differences on the total degree of communication and on the range of (suitability with expectations, hopes and values) in favor of the department size having less than 30 employees. There are differences on the total degree of control in favor of the department size having less than 30 employees, too. In accordance with the previous findings, the researcher put forward several recommendations. It is necessary to take care of the organizational frame and occupational relations, having various communication methods suitable for the administrative situation, getting rid of routine and bearucracy, giving the opportunity for employees to participate in decision-making in order to facilitate the communication process and reinforcing frankness and validity of the communication systems, the necessity to develop control sub departments to include both communication and information, taking care of holding administration courses in parallel with educational courses, and varying the used methods of administrative control.
This study aimed at identifying the relationship between control and communication at the education directorates in the districts of north Palestine from the viewpoint of their employees during the scholastic year 2000/2001. The study attempted to identify the control degree of the administrators at the Palestinian education directorates and the degree of each dimension of the five control dimensions: (organizational frame and occupational relations, instructions, administrative decision, control methods, and administrative control), the degree of each item of the control questionnaire, and to identify the degree of communication and the degree of each one of its four dimensions: (openness, validity and frankness of communication systems; transmitting the information at the suitable time; suitability with expectations, hopes and values; and choosing the suitable method of communication behavior) , and the degree of each item of the communication questionnaire so as to identify the effectiveness range of control and communication of administrators at the education directorates, the nature of the relationship between them, to identify their points of weakness and strength, and to clarify them for the interested parties. The study also aimed at identifying the effects of the independent study variables on the results. The variables were: qualification, years of experience, the job position, and the size of the directorate. The study was carried out on a sample of(273) employees from (J 1) districts chosen by the applied random method. The number of returned responses was (235) questionnaire. The study instrument included two questionnaires: The first questionnaire is concerned with control which the researcher developed and consisted of (43) items distributed on five fields. The second questionnaire is concerned with communication which ( Allawzi 1999) used because it is suitable for the study purposes. The validity and consistency of the instrument were verified by (8) experts. The consistency factor was (0.86) for the control questionnaire and (0.90) for the communication questionnaire. Findings: The study showed that there was a positive relationship between control and communication. The total degree of control was medium which reached (69.50/0). The best control ranges was (instructions: Percentage 71.60/0), then it is followed respectively by the range or methods of administrative control ( 70.6%), the range of organizational frame and occupational relations ( 69.6% ), the range of administrative control (68.6% ), and the range of administrative decision ( 67.4% ). But the total degree of communication was very high (73.6%). The best ranges of communication was: transmitting the information at suitable time (78.4%), followed respectively by choosing the suitable method of communication (76.4%), openness and validity of communication systems (70.6%), and suitability with expectations and values (69.4%). The study findings also showed that there are no significant differences of the qualification degree on communication, while the differences were significant of the qualification degree on the total degree of control and the organizational frame and occupational relations in favor of diploma holders. The study findings also showed there are differences in the communication range (openness, validity and frankness of communication systems in favor of less than five years, while there are differences on the two control ranges (organizational frame and occupational relations and instructions) in favor of more than ten years. As for the variable of occupational position, there are differences on the total degree of communication in favor of the Head of Department, while there are differences on the control range (the organizational frame and occupational relations) in favor of the employee. As for the variable of the directorate size, there are significant differences on the total degree of communication and on the range of (suitability with expectations, hopes and values) in favor of the department size having less than 30 employees. There are differences on the total degree of control in favor of the department size having less than 30 employees, too. In accordance with the previous findings, the researcher put forward several recommendations. It is necessary to take care of the organizational frame and occupational relations, having various communication methods suitable for the administrative situation, getting rid of routine and bearucracy, giving the opportunity for employees to participate in decision-making in order to facilitate the communication process and reinforcing frankness and validity of the communication systems, the necessity to develop control sub departments to include both communication and information, taking care of holding administration courses in parallel with educational courses, and varying the used methods of administrative control.
This study aimed at identifying the relationship between control and communication at the education directorates in the districts of north Palestine from the viewpoint of their employees during the scholastic year 2000/2001. The study attempted to identify the control degree of the administrators at the Palestinian education directorates and the degree of each dimension of the five control dimensions: (organizational frame and occupational relations, instructions, administrative decision, control methods, and administrative control), the degree of each item of the control questionnaire, and to identify the degree of communication and the degree of each one of its four dimensions: (openness, validity and frankness of communication systems; transmitting the information at the suitable time; suitability with expectations, hopes and values; and choosing the suitable method of communication behavior) , and the degree of each item of the communication questionnaire so as to identify the effectiveness range of control and communication of administrators at the education directorates, the nature of the relationship between them, to identify their points of weakness and strength, and to clarify them for the interested parties. The study also aimed at identifying the effects of the independent study variables on the results. The variables were: qualification, years of experience, the job position, and the size of the directorate. The study was carried out on a sample of(273) employees from (J 1) districts chosen by the applied random method. The number of returned responses was (235) questionnaire. The study instrument included two questionnaires: The first questionnaire is concerned with control which the researcher developed and consisted of (43) items distributed on five fields. The second questionnaire is concerned with communication which ( Allawzi 1999) used because it is suitable for the study purposes. The validity and consistency of the instrument were verified by (8) experts. The consistency factor was (0.86) for the control questionnaire and (0.90) for the communication questionnaire. Findings: The study showed that there was a positive relationship between control and communication. The total degree of control was medium which reached (69.50/0). The best control ranges was (instructions: Percentage 71.60/0), then it is followed respectively by the range or methods of administrative control ( 70.6%), the range of organizational frame and occupational relations ( 69.6% ), the range of administrative control (68.6% ), and the range of administrative decision ( 67.4% ). But the total degree of communication was very high (73.6%). The best ranges of communication was: transmitting the information at suitable time (78.4%), followed respectively by choosing the suitable method of communication (76.4%), openness and validity of communication systems (70.6%), and suitability with expectations and values (69.4%). The study findings also showed that there are no significant differences of the qualification degree on communication, while the differences were significant of the qualification degree on the total degree of control and the organizational frame and occupational relations in favor of diploma holders. The study findings also showed there are differences in the communication range (openness, validity and frankness of communication systems in favor of less than five years, while there are differences on the two control ranges (organizational frame and occupational relations and instructions) in favor of more than ten years. As for the variable of occupational position, there are differences on the total degree of communication in favor of the Head of Department, while there are differences on the control range (the organizational frame and occupational relations) in favor of the employee. As for the variable of the directorate size, there are significant differences on the total degree of communication and on the range of (suitability with expectations, hopes and values) in favor of the department size having less than 30 employees. There are differences on the total degree of control in favor of the department size having less than 30 employees, too. In accordance with the previous findings, the researcher put forward several recommendations. It is necessary to take care of the organizational frame and occupational relations, having various communication methods suitable for the administrative situation, getting rid of routine and bearucracy, giving the opportunity for employees to participate in decision-making in order to facilitate the communication process and reinforcing frankness and validity of the communication systems, the necessity to develop control sub departments to include both communication and information, taking care of holding administration courses in parallel with educational courses, and varying the used methods of administrative control.