THE IMPACT OF TEAM RESILIENCE IN HYBRID WORKPLACE SYSTEM ON THE SUCCESS OF SOFTWARE PROJECTS: PERFORMANCE OF AGILE-FALL HUMAN RESOURCES AS A MEDIATOR

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dc.contributor.authorDwaikat, Ibrahim
dc.date.accessioned2025-09-18T09:43:58Z
dc.date.available2025-09-18T09:43:58Z
dc.date.issued2025-08-26
dc.description.abstractThe software development process needs to be flexible. The Waterfall project management approach was used, and then Agile emerged as a response to the rigidity of the Waterfall model. After that, Agilefall, merging Waterfall and Agile, was adopted to leverage both. The Coronavirus disease 2019 (COVID-19) pandemic necessitated an expedient transition toward remote work, then to a hybrid workplace system, which provided flexibility. Agilefall and hybrid workplaces aim to enhance project success and flexibility. Despite its growing adoption, Agilefall needs to be explored, particularly regarding how communication quality, team resilience, and human resource performance interact in hybrid workplace systems to influence project success. These items together create research gaps that this study addresses. This study explains the relationships between team resilience in a hybrid workplace system and project success with the consideration of the performance of Agilefall human resources as a mediator. This research uses a quantitative methodology. Data were collected from a sample of software development professionals working in hybrid environments, and a structured questionnaire was designed. The model is validated using Partial Least Squares Structural Equation Modeling (PLS-SEM). Using a valid sample from 100 participants, reliability and validity analysis confirmed that the measurement indicators were robust. The study results show a moderate positive relationship between team resilience and human resources performance and a strong positive relationship between communication quality and team resilience. Furthermore, there is a strong positive relationship between human resources performance and project success. Lastly, a moderate positive relationship between team resilience and project success. This concludes that all the hypotheses of this study are supported. The key theoretical implications include the contribution to the body of literature by bridging the gaps and confirming hypotheses and relationships in this study. The key practical implications assist managers seeking project success and enhancing resilience and performance in software teams by strengthening communication, resilience, and human performance in Agilefall-hybrid workplaces. Although this study contributes to understanding Agilefall in hybrid workplaces, it is limited by its sample scope and respondent roles, suggesting to use of qualitative or mixed-methods for role-specific populations.
dc.identifier.urihttps://hdl.handle.net/20.500.11888/20424
dc.language.isoen_US
dc.publisherAn-Najah National University
dc.supervisorOthman, Mohammed
dc.titleTHE IMPACT OF TEAM RESILIENCE IN HYBRID WORKPLACE SYSTEM ON THE SUCCESS OF SOFTWARE PROJECTS: PERFORMANCE OF AGILE-FALL HUMAN RESOURCES AS A MEDIATOR
dc.title.alternativeتأثير مرونة الفريق ضمن بيئة العمل الهجينة على نجاح مشاريع البرمجيات: دور أداء الموارد البشرية في منهجية الشلال الرشيق كمتغير وسيط
dc.typeThesis
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