STRESS, BURNOUT, AND JOB SATISFACTION AMONG CRITICAL CARE NURSES IN EAST JERUSALEM HOSPITALS
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Date
2024-12-17
Authors
Darabee, Ayman
Journal Title
Journal ISSN
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Publisher
An-Najah National University
Abstract
Burnout, stress, and job dissatisfaction are prevalent among critical care nurses and impact both their well-being and patient care. This study examines these issues in hospitals in East Jerusalem.
To assess Stress, Burnout, and Job Satisfaction among Critical Care Nurses in East Jerusalem Hospitals.
A descriptive, cross-sectional, was conducted across four major hospitals in East Jerusalem: Al-Makased Hospital, Saint Louis - French Hospital, Augusta Victoria Hospital, and Red Crescent Society Hospital. A sample of 195 critical care nurses was surveyed using the Maslach Burnout Inventory (MBI), Job Stress Scale (JSS), and Mueller/McCloskey Nurse Job Satisfaction Scale (MMSS). Data were collected from May 1, 2024, to July 30, 2024, and analyzed using SPSS 25.
The study involved 195 ICU nurses and revealed significant levels of moderate burnout (79%) and stress (75.9%), alongside pervasive job dissatisfaction (mean = 2.9/5), driven by factors such as advanced age, higher patient loads (>3 patients), lower income (<5000 NIS), and limited autonomy. Burnout and stress exhibited strong positive correlations (r = 0.552), while both inversely correlated with job satisfaction (r = -0.485 to -0.496), highlighting their interconnectedness. Nurses in leadership roles reported lower burnout/stress, emphasizing structural support as a protective factor. Findings underscore the urgent need for targeted interventions, including workload management, equitable compensation, and enhanced decision-making involvement, to mitigate occupational strain and improve retention in high-pressure ICU environments.
This study underscores the pervasive occupational challenges faced by ICU nurses in East Jerusalem, with 79% experiencing moderate burnout and 75.9% reporting stress, alongside widespread job dissatisfaction (mean = 2.9/5). Significant predictors included high patient loads (>3 patients), low income (<5000 NIS), and limited autonomy. Leadership roles emerged as protective, highlighting the importance of structural support. These findings emphasize the urgent need for systemic interventions, such as equitable workload distribution, fair compensation, and participatory decision-making, to alleviate occupational strain. Addressing these issues is critical not only for improving nurses’ well-being and retention but also for safeguarding the quality of critical care in resource-constrained settings like East Jerusalem. Future policies must prioritize nurse-centric reforms to foster resilient healthcare systems in high-stress environments.