An Integrative Framework for Corporate Strategic Professional Development Using E-Learning

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Date
2018-07-03
Authors
الأدهم, وفا نبيل محمد
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An-Najah National University
Abstract
In this study, the implementation of a competency based e-learning (CBeL) was investigated, and factors that affects its success were explored. An exploratory single case study with a mixed methodology was performed. An International multi-branch corporate who implemented an e-learning program that uses competency based approaches in the last six years were selected as the case of this study. The study was performed in two phases, in the first phase (Phase I), interviews were conducted with eight managers and twelve learners to record the difficulties they had during the program period. A survey tool of best practices was then developed based on the responses results of the first phase combined with the literature. In the second phase (Phase II), the survey tool was then used to collect feedback from thirty human resource managers and trainers about these proposed practices. As a result of this study, a new CBeL framework was introduced. The framework describes three main stages at which HR departments should envision while implementing a competency based e-learning programs: (Preparation, Implementation and Optimization). Each of these stages incorporate a set of practices that facilitate the implementation of a strategic CBeL process that can be evaluated.  
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