Now showing items 21-40 of 153

    • Measuring Service Quality at Palestinian Telecommunication Company (Jawwal) using SERVQUAL model of service quality 

      Sama Bani-Mattar; Abd-Alqader Moqadi; Sanad-aldeen Abed; Arqam Bani-Shamsah (2011)
        Services like any other production operation require a huge attention to its quality and performance, but the most difficult attention is the focus on quality of service. This is because it affects every part ...
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    • Technology road mapping application in Palestine pharmaceutical industry 

      Noor barham; Maysa` Darawsheh; Hazar Ashoor; Rawand khudairi (2011)
      Abstract     Technology road mapping is a useful technology-planning tool in an increasingly competitive environment, for a successful technology roadmapping process, it is critical to identify why you are ...
    • Maintenance Management System (MMS) 

      Haneen Abu Rasis; Rabia Tahboosh; Sajeda Sarsoor; Yasmeen Aqoobeh (2011)
      Abstract:   As a result of the widespread  of the industrial facilities  of different  types and innovative methods international market specially  with the spread of manufacturing companies , the ...
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    • HLIP (Hope Land Agro-Industrial Park) 

      Sana' Ali; Abeer BaniNimra; Esam Odeh; Ghadeer Sahib; Raja Hamad; There Zedan; Tariq ketaneh (2011)
        Proceeding from the importance of manufacturing industry, specially food industry, to the national and local economy, also Palestine has special privacy and differ from the world because of the occupation, so ...
    • Developing Maintenance Management System in Al-Arabi Specialized Hospital 

      Ahmed Zaher; Reem Asmar; Nazmia Mannaa; Rasha Abu-Shanab; Sawsan Deek; Shaima Smaaneh (2011)
       Overview The Hospital maintenance department is a crucial element to a high quality healthcare facility. The excellent functioning or, by other words, the maximum reliability of facilities and equipment is a main ...
    • EVALUATING BLISTERING PROCESS IN BIRZEIT PHARMACEUTICAL COMPANY USING SIX SIGMA 

      Mays Hijjawi; Alaa Al-sa'adi; Ameera Dawood; Ons Shawahneh (2011)
         Motorola, Arizona, 1980s, Bill Smith a reliability engineer recognized a statistical correlation between product complexity, process capability and system failure.   This correlation which makes the ...
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    • Quality Management System in Hotel 

      Azza Atera; Dana Eid; Maysa Nidal; Thekrayat Hawash (2012)
        The objectives of the project were to Study tourism and hospitality industry in Palestine which implemented for Haddad Tourism Village in Jenin after visiting a number of other hotels in different regions in Palestine. ...
    • Spare Parts Inventory Management :Al Sarrawi Automobile Spare Parts Industry 

      Haneen Saymeh; Mahdi Attieh; Hisham Jaber; Aya Abu Zant (2012)
         Effective inventory management of spare parts is essential to many companies, from capital-intensive manufacturers to service organizations, such as car manufacturers, chemical plants, telecom companies and ...
    • Implementation of ISO 22000 system At-Al Karawan 

      Razan Bouls; Wafa qeno; Zeina Sabha; Farah Abdelmajeed (2012)
       This project considered as a practical Trial to implement Food Safety Management System (FSMS) and ISO 22000 system At Al-Karawan Factory the ISO 22000 system will guarantee the improvement of the product safety and ...
    • Supply Chain Management National Beverages Company (NBC) ( Coca Cola / Cappy ) 

      Yazan Toma; Alaa Yassin; Malik Ammar (2012)
       National Beverages Company (Coca Cola/ Cappy) is one of the largest companies in the Palestinian market. The company applies an International system in quality control, management control with high standards of the ...
    • Development of Key Performance Indicators for the SDIP 

      Amir Risheh; Sudqey Dwaikat; Majd Mousa; Yasmine Abu Hala (2012)
            Key Performance Indicators (KPIs) is one important tool both for translating strategy into action and for monitoring progress at a strategic level. This has now been recognized widely in organizations ...
    • An Evaluative Study of Innovation Management Practices in Manufacturing Firms in Palestine 

      Reem Salahat; Sonya Al-Qaisi; Heba Al-Haj Ahma; Rasha Rabaya (2012)
       As the increasing of continues awareness of the role of the Palestinian product in supporting and improving the local economy and increasing its chances in competing in the international markets, and because of the ...
    • Implementing Lean Manufacturing System In Siniora Food Company 

      Sawsan Abbas; Neveen Abu Lawi; Sageda Dadu; Rawan Zahran; Ola Sabra (2012)
        Lean Manufacturing is a strategy for achieving significant, continuous improvement in performance through the elimination of all waste of time and resources in the total business process.  Elimination ...