An-Najah National University 

Faculty of Engineering & Information Technology 

Computer Engineering Department 

Software Graduation Project 

Let’s Go  
Alaa Ajaj & Zeina Barboor 

Supervisor: Dr. Samer Arandi  

 

Presented in partial fulfilment of the requirements for Bachelor degree in  

Computer Engineering 

January 29, 2024 



1 

 

 Acknowledgment 

I would like to express my heartfelt gratitude to my project supervisor, Dr. Samer Arandi, for their 

invaluable guidance, unwavering support, and expert mentorship throughout the entire duration of 

my graduation project. Their dedication, patience, and insightful feedback were instrumental in 

shaping the success of this report. 

I am also deeply thankful to the faculty members and staff of the Computer Engineering 

department, for their constant encouragement, academic guidance, and for providing me with a 

platform to explore and expand my knowledge. Their expertise and commitment to excellence 

have been a constant source of inspiration. 

Furthermore, I want to extend my appreciation to my fellow classmates and friends who provided 

me with their insights, assistance, and encouragement during this journey. Your collective efforts 

have made this accomplishment possible. 

Finally, I want to express my gratitude to my family for their unwavering support, understanding, 

and encouragement throughout my academic endeavors. Their love and belief in me have been my 

driving force. 

This report stands as a testament to the collective effort and support of all those who have 

contributed to my academic journey. Your guidance, encouragement, and belief in me have been 

the cornerstone of my success. Thank you all for being a part of this significant milestone in my 

life. 

 

 

 

 

 

 



2 

 

Abstract 

To make our lives easier. We thought about making transportation better in our country. Recently, we noticed 

that there are many buses in our cities, but passengers still have problems knowing where the bus is, when it will 

arrive at the stop, and many other issues. So, we came up with a project to help solve these transportation problems. 

 So, our project is about creating a comprehensive bus transportation management system that caters to the 

needs of three distinct user groups: drivers, passengers, and managers of bus companies. This innovative system 

aims to make transportation easier for passengers who use the app. The mobile application will primarily cater to 

passengers and drivers. 

Drivers are presented with a user-friendly interface that showcases their profile information, a detailed list 

of registered trips they will be driving, and notifications from the bus company's management. They have the ability 

to share their live location to enhance communication and safety, as well as send alerts to both passengers and the 

company, with these alerts serving to convey crucial information related to the passengers' trips. For example, if 

there's a delay or a change in the route, the driver can send an alert to inform passengers promptly. These alerts will 

be sent to all passengers on the particular trip, ensuring everyone is informed simultaneously.  

Passengers can displays their profile information, view a list of available trips, including essential trip details 

such as departure and arrival times, and a list of bus stops along the route, have the ability to track their current 

journey in real-time using location tracking on a map, estimated time of arrival at their destination, and the upcoming 

bus stops, for common bus stops, passengers can see all buses passing through, even if they belong to different trips, 

can provide feedback directly to the bus company's management allows passengers to report any issues, suggest 

improvements, or share their travel experience, can choose from various payment methods to purchase tickets for 

their chosen trips, can manage their digital wallet within the app, receive notifications from the bus company's 

management, keeping them informed about any service updates, changes in schedules, or important announcements. 

Additionally, they can receive real-time alerts from drivers regarding trip-related information, have the option to 

mark certain stations as favorites, allowing them to easily access and view the trips that pass through these stations, 

without having to search for them again, can access detailed information about bus stops.  

The web portal will be for bus company managers that they have comprehensive control over the entire 

system. They can effortlessly add, delete, and update information regarding buses, drivers, trips, tickets, and their 

corresponding prices. Furthermore, they can closely monitor financial transactions, ensuring transparency and 

accuracy in revenue management. 

Our system represents a pivotal shift towards smarter, more accessible urban mobility, ultimately benefiting 

the broader community. 

There is no such application like this in the West Bank, but in Occupied Territories and other countries, they 

have an app called 'Moovit' that they use to track buses and trips. 

 

 



3 

Contents 

List of Figures ...................................................................................................................................5 

Introduction ......................................................................................................................................8 

1.1 Motivation .............................................................................................................................................. 8 

1.2 Aims and Objectives .............................................................................................................................. 9 

Constraints and Earlier work .............................................................................................................1 

2.1 Constraints ............................................................................................................................................. 1 

2.2      Earlier Work ............................................................................................................................................ 1 

Literature Review...............................................................................................................................3 

Methodology ......................................................................................................................................4 

4.1  Non-Functional Requirements .................................................................................................................... 4 

4.2  Design ........................................................................................................................................................... 4 
4.2.1  Registration and Log In .................................................................................................................................................... 5 
4.2.2  User Profile Management ................................................................................................................................................. 5 
4.2.3  Wallet and Payment .......................................................................................................................................................... 5 
4.2.4  Contact Support ................................................................................................................................................................ 5 
4.2.5  Route and Trip Information............................................................................................................................................. 6 
4.2.6  Bus Tracking and Station Information ........................................................................................................................... 6 
4.2.7  Favorites ............................................................................................................................................................................. 6 
4.2.8  Notifications and Alerts .................................................................................................................................................... 6 
4.2.9  Ticketing and QR Code .................................................................................................................................................... 7 
4.2.10  Trip Reports ..................................................................................................................................................................... 7 
4.2.11  Driver Login ..................................................................................................................................................................... 7 
4.2.12  Profile Management ........................................................................................................................................................ 8 
4.2.13 Adding Trips ...................................................................................................................................................................... 8 
4.2.14  Managing Ongoing and Completed Trips .................................................................................................................... 8 
4.2.15  Receiving Notifications from Management .................................................................................................................. 8 
4.2.16  Real-Time Passenger Management ............................................................................................................................... 8 
4.2.17  Ticket Validation via QR Code Scanning ..................................................................................................................... 9 
4.2.18  Sending Alerts to Passengers and Management .......................................................................................................... 9 
4.2.19  Login Functionality ......................................................................................................................................................... 9 
4.2.20  Route, Station, and Trip Management ......................................................................................................................... 9 
4.2.21  Driver and Bus Management ......................................................................................................................................... 9 
4.2.22  Ticket and Pricing Management ................................................................................................................................. 10 
4.2.23  Reports and Alerts ......................................................................................................................................................... 10 
4.2.24  Sending Notifications .................................................................................................................................................... 10 

4.2.25  Revenue Overview ......................................................................................................................................................... 10 

4.3 Implementation........................................................................................................................................... 10 
4.3.1 Key Library ....................................................................................................................................................................... 10 

4.4 Tools ............................................................................................................................................................ 11 

Results and Analysis ........................................................................................................................ 13 

5.1 User App ..................................................................................................................................................... 14 
5.1.1 Start Page .......................................................................................................................................................................... 14 



4 

5.1.2  Sign Up Page  ................................................................................................................................................................... 15 
5.1.3  Login Page ........................................................................................................................................................................ 16 
5.1.4  Forget Password Page ..................................................................................................................................................... 17 
5.1.5  Home Page ........................................................................................................................................................................ 18 
5.1.6  Profile Page & Edit Profile Pages .................................................................................................................................. 19 
5.1.7  Notification Page ............................................................................................................................................................. 20 
5.1.8  Trips Page ......................................................................................................................................................................... 21 
5.1.9  Trip Tracking Page .......................................................................................................................................................... 22 
5.1.10  Station Details Page....................................................................................................................................................... 23 
5.1.11  Live Location Page ........................................................................................................................................................ 24 
5.1.12 Buy Ticket Page .............................................................................................................................................................. 25 
5.1.13 Adding Card Page .......................................................................................................................................................... 26 
5.1.14 Buy Ticket Successfully Page ........................................................................................................................................ 27 
5.1.15  Report Page .................................................................................................................................................................... 28 
5.1.16  Favorite Page ................................................................................................................................................................. 29 
5.1.17 Contact Us Page .............................................................................................................................................................. 30 

5.2 Driver App .................................................................................................................................................. 31 
5.2.1 Start Page .......................................................................................................................................................................... 31 
5.2.2 Login Page ......................................................................................................................................................................... 32 
5.2.3 Home & Profile & Edit Profile Pages ............................................................................................................................ 33 
5.2.4 Add Trip & Start Trip Pages ........................................................................................................................................... 34 
5.2.5 Your Trips Page................................................................................................................................................................. 35 
5.2.6 Notification Page............................................................................................................................................................... 36 
5.2.7 Alerts Page ......................................................................................................................................................................... 37 
5.2.8 Scanning QR Tickets Page .............................................................................................................................................. 38 
5.2.9  End the trip Page ............................................................................................................................................................. 39 

5.3 Admin Website ............................................................................................................................................ 40 
5.3.1 Login Page ......................................................................................................................................................................... 40 
5.3.2 Dashboard Page ................................................................................................................................................................ 41 
5.3.3 Driver Alerts Page ............................................................................................................................................................ 42 
5.3.4 Sending Notification Page ............................................................................................................................................... 43 
5.3.5 Trips Page .......................................................................................................................................................................... 44 
5.3.6 Routes Page ....................................................................................................................................................................... 45 
5.3.7 Stations of Route Page ..................................................................................................................................................... 46 
5.3.8 Stations Page ..................................................................................................................................................................... 47 
5.3.9 Drivers Page ...................................................................................................................................................................... 48 
5.3.10 Buses Page ....................................................................................................................................................................... 49 
5.3.11 Users Pages ...................................................................................................................................................................... 50 
5.3.12 Tickets Page..................................................................................................................................................................... 51 
5.3.13 Users Reports Page ........................................................................................................................................................ 52 
5.3.14 Drivers To Users Alerts Page ........................................................................................................................................ 53 

5.3.15 Revenue Overview Page ................................................................................................................................................ 53 

Results and Discussion .................................................................................................................... 55 

Conclusion ...................................................................................................................................... 56 

Bibliography .................................................................................................................................... 57 

 

 



5 

List of Figures 

Figure 5.3 Before Registration  Access Restricted Page ........................................................................... 14 

Figure 5.2 Before Registration Page ......................................................................................................... 14 

Figure 5.1 Welcome Page ......................................................................................................................... 14 

Figure 5.6 Registration Weak Password Page ........................................................................................... 15 

Figure 5.5 Registration Empty Fields Message Page ................................................................................ 15 

Figure 5.4 Sign Up Page ........................................................................................................................... 15 

Figure 5.8 Wrong Password Page ............................................................................................................. 16 

Figure 5.7 Login Page ............................................................................................................................... 16 

Figure 5.11  Enter New Password Page .................................................................................................... 17 

Figure 5.10 Enter Verification Code Page ................................................................................................. 17 

Figure 5.9  Enter Email To Reset Password Page ..................................................................................... 17 

Figure 5.12 Home Page............................................................................................................................. 18 

Figure 5.14 Edit Profile Page .................................................................................................................... 19 

Figure 5.13  Profile Page .......................................................................................................................... 19 

Figure 5.16 Notification After Read Page ................................................................................................. 20 

Figure 5.15 Notification Before Read Page .............................................................................................. 20 

Figure 5.19 Alert Dialog for A Trip Page .................................................................................................. 21 

Figure 5.18 Filtered Trips By City Page.................................................................................................... 21 

Figure 5.17 Trips Page .............................................................................................................................. 21 

Figure 5.21 Unavailable Actions For Trips Not Yet Started Page.............................................................. 22 

Figure 5.20 Not Started Trip Tracking Page .............................................................................................. 22 

Figure 5.23 Station Details Page ............................................................................................................... 23 

Figure 5.22  Trip Tracking Page ................................................................................................................ 23 

Figure 5.25 Live Location Page ................................................................................................................ 24 

Figure 5.26 Passed Stations In Trip Tracking Page ................................................................................... 24 

Figure 5.24 Started Trip Tracking Page .................................................................................................... 24 

Figure 5.29 First Adding Card Page .......................................................................................................... 25 

Figure 5.28 Not Have Card To Buy Page .................................................................................................. 25 

Figure 5.27 Choosing Station And Display Ticket Price Page .................................................................. 25 

Figure 5.32 My Wallet Page ...................................................................................................................... 26 

Figure 5.31 Success Adding Card Page .................................................................................................... 26 

Figure 5.30 Adding Card Information Page .............................................................................................. 26 

Figure 5.36 My Tickets Page .................................................................................................................... 27 

Figure 5.34 Verifying Payment Page ......................................................................................................... 27 

Figure 5.35 Ticket QR Code Page............................................................................................................. 27 

Figure 5.33 Choosing The Card To Pay Page............................................................................................ 27 

Figure 5.38 Report Page ........................................................................................................................... 28 

Figure 5.37 Go To Report Page ................................................................................................................. 28 

Figure 5.40 Favorite Page ......................................................................................................................... 29 

Figure 5.39 Add To Favorite Page ............................................................................................................ 29 

Figure 5.41 Contact Us Page..................................................................................................................... 30 



6 

Figure 5.44 Before Login Access Restricted Page .................................................................................... 31 

Figure 5.43 Before Login Page ................................................................................................................. 31 

Figure 5.42 Welcome Page ....................................................................................................................... 31 

Figure 5.45 Login Page ............................................................................................................................. 32 

Figure 5.48 Edit Profile Page .................................................................................................................... 33 

Figure 5.47 Profile Page ........................................................................................................................... 33 

Figure 5.46 Home Page............................................................................................................................. 33 

Figure 5.51 Start Trip Page ....................................................................................................................... 34 

Figure 5.50 Before Start Trip Page ........................................................................................................... 34 

Figure 5.49 Add Trip Page ........................................................................................................................ 34 

Figure 5.53 Your Trip Page ....................................................................................................................... 35 

Figure 5.52 After Start Trip Page .............................................................................................................. 35 

Figure 5.55 Notification After Read Page ................................................................................................. 36 

Figure 5.54 Notification Before Read Page .............................................................................................. 36 

Figure 5.56 Alert Page .............................................................................................................................. 37 

Figure 5.60 Scanning QR Of A Previously Scanned Or Non-existent Ticket ............................................ 38 

Figure 5.59 Scanning QR Ticket For The First Time Page ....................................................................... 38 

Figure 5.58 QR code Page ........................................................................................................................ 38 

Figure 5.61 End Trip Page ........................................................................................................................ 39 

Figure 5.62 Login Page ............................................................................................................................. 40 

Figure 5.63 Dashboard Page ..................................................................................................................... 41 

Figure 5.64 Sending Alert To Driver Page ................................................................................................ 42 

Figure 5.68 Sending Notification To Driver Page ..................................................................................... 43 

Figure 5.67 Sending Notification To User Page ........................................................................................ 43 

Figure 5.66 Sending Notification Page ..................................................................................................... 43 

Figure 5.71 Search Trips Using City Name Page ...................................................................................... 44 

Figure 5.69 Open Dashboard Page ............................................................................................................ 44 

Figure 5.70 Trips Page .............................................................................................................................. 44 

Figure 5.76 Refuse Delete Routes if The Trip Is Not Finished.................................................................. 45 

Figure 5.75 Edit Route Page ..................................................................................................................... 45 

Figure 5.74 Add New Route Page ............................................................................................................. 45 

Figure 5.73 Search Routes Using City Name Page ................................................................................... 45 

Figure 5.72 Routes Page ........................................................................................................................... 45 

Figure 5.77 Add Station To Route Page .................................................................................................... 46 

Figure 5.78 Show Stations For Routes Page ............................................................................................. 46 

Figure 5.81 Edit Station Page ................................................................................................................... 47 

Figure 5.80 Add New Station Page ........................................................................................................... 47 

Figure 5.79 Stations Page ......................................................................................................................... 47 

Figure 5.83 Add New Driver Page ............................................................................................................ 48 

Figure 5.82 Drivers Page .......................................................................................................................... 48 

Figure 5.86 Edit Bus Page ........................................................................................................................ 49 

Figure 5.85 Add Bus Page ........................................................................................................................ 49 

Figure 5.84 Buses Page ............................................................................................................................. 49 

Figure 5.87 Users Page ............................................................................................................................. 50 



7 

Figure 5.89 Select Date Page .................................................................................................................... 51 

Figure 5.88 Tickets Page ........................................................................................................................... 51 

Figure 5.90 Filter And Review Ticket and Total Revenue Page ................................................................ 51 

Figure 5.91 Users Reports Page ................................................................................................................ 52 

Figure 5.92 Drivers To Users Alerts Page ................................................................................................. 53 

Figure 5.95 Monthly Revenues Page ........................................................................................................ 54 

Figure 5.94 Weekly Revenues Page .......................................................................................................... 54 

Figure 5.93 Daily Revenues Page ............................................................................................................. 54 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



8 

 

 

Chapter 1 

 

Introduction 

In the current digital age, technology is essential to improving many facets of daily life. Our project 

is centered on transforming public transport, with a special emphasis on bus services. Even though 

there are a lot of buses in cities, passengers frequently have trouble finding reliable information 

about where the buses are. arrival timings and other important information. We have created a 

thorough bus transportation management system with three main user groups: drivers, passengers, 

and bus company managers. This system is not just an application; it is a transformative solution 

aimed at simplifying and improving the overall public transportation experience. 

 

1.1 Motivation 

The primary motivation for our project is the observed gap in efficient, real-time communication 

and management in the public transportation sector. Our goal is to make commuting more 

convenient and transparent for passengers, provide drivers with an effective tool for 

communication and trip management, and offer bus company managers a robust platform for 

operational oversight. We aim to enhance the efficiency of public transportation, reduce 

uncertainties for passengers, and improve operational management for bus companies. This 

initiative also contributes to the betterment of our society by offering an advanced solution that 

promotes sustainable and smart urban mobility. 

 

 

 



9 

1.2 Aims and Objectives  

The primary objective of our project is to develop a user-friendly, efficient, and reliable bus 

transportation management system, catering to three key user groups: passengers, drivers, and bus 

company managers. For passengers, the mobile application provides real-time bus tracking on a 

map, detailed information about trips and bus stops, the ability to mark favorite stations, and 

options for digital ticket purchasing and feedback. Drivers benefit from a customized interface 

displaying their profile, trip schedules, and the ability to share live locations and send alerts about 

trip updates, enhancing communication and safety. Bus company managers can efficiently oversee 

operations through a web portal that manages buses, drivers, trips, ticketing, and financial 

transactions. This system aims to improve the daily commute for passengers, streamline the 

management of bus fleets, and enhance urban mobility, contributing to the broader community by 

providing economic opportunities. Overall, our project is a significant step towards creating a more 

connected, efficient, and user-friendly urban transit system in our region. 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

January 29, 2024 

 

 

 

 

 

 

 

 

 

 



1 

Chapter 2 

 

Constraints and Earlier work 

 

2.1 Constraints 

During the development of our bus transportation management system, we encountered several 

key challenges. One major issue was learning and applying specific programming languages such 

as Flutter and Node.js, which were crucial for our project but initially outside our expertise. We 

also faced technical difficulties with integrating Google Maps for live location tracking and time 

estimating, which required adding a credit card for access to Google's services. Running the three 

applications simultaneously (user app, driver app, and admin web portal) posed significant 

performance issues, often leading to frequent restarts of the emulators due to the heavy load on 

our devices. Time management was another challenge, as we had to balance the project with our 

academic responsibilities, often leading to tight scheduling and prioritization. To overcome these 

obstacles, we sought advice from experienced professionals in mobile app development and 

dedicated additional time to independent research and problem-solving. This approach helped us 

navigate through these challenges and continue our project effectively. 

 

2.2      Earlier Work  

 

In the initial phase of our project, we conducted extensive research on existing transportation and 

bus tracking applications. This research was focused on understanding how these similar 

applications function and identifying the specific features and services that are needed in our 

region. We realized that, despite the presence of global applications like Moovit, there was a lack 

of such comprehensive solutions tailored to the unique requirements of our local context. This gap 

in the market led to the conceptualization of our bus transportation management system. Our 

objective was to develop an application that not only mirrored the functionalities of existing global 

platforms but also incorporated additional features and customizations that would specifically 



2 

address the needs of our local users, including passengers, drivers, and bus company managers. 

By thoroughly studying these existing applications, we were able to identify key functionalities 

that were missing in our region and integrate them into our system. This approach ensured that our 

application was not just replicating existing models but also innovating and adapting to the specific 

transportation challenges and requirements of our area. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



3 

Chapter 3 

 

Literature Review 

 

Our innovative bus transportation management system project is conceived to tackle the prevalent 

issues in urban commuting within our region. This initiative is notably distinctive and pioneering, 

as it introduces the region's first all-encompassing digital solution specifically designed for the 

complexities of bus transportation. The system aims to amalgamate various functionalities, 

addressing the diverse needs of passengers, bus drivers, and transit company administrators, 

thereby streamlining the intricate dynamics of urban public transport. Current data and research 

underscore the escalating necessity for effective public transit systems, especially in urban locales 

where commuter numbers are on a steady incline. This increase necessitates dependable, punctual, 

and accessible transportation services. Traditional bus transit management, often hindered by 

delayed services, absence of live updates, and inefficient routing, has prompted the need for an 

innovative and technologically advanced approach. A significant issue for transit users is the lack 

of instantaneous access to information about bus whereabouts, time schedules, and available 

seating. Historically, commuters have had to depend on inflexible timetables with no updates on 

real-time changes, leading to prolonged and uncertain travel times. In a similar vein, bus operators 

and transit company executives have relied on antiquated management systems that lack 

capabilities like live tracking, effective communication channels, and analytical tools for 

optimizing routes and timetables. This literature review emphasizes the critical importance and 

transformative potential of our bus transportation management system. Utilizing cutting-edge 

technology, the application is designed to modernize and overhaul conventional public transit 

management methods. It focuses on improving communication channels, enhancing the efficiency 

of route and schedule management, offering live updates, and ultimately providing a more 

dependable and user-centric experience for everyone involved in the public transport ecosystem. 

The overarching aim is to redefine the urban commute, making it more streamlined, accessible, 

and sustainable for the wider community. 



4 

Chapter 4 

 

Methodology 
 

4.1  Non-Functional Requirements 

Security: 

Our bus tracking app features a robust security framework to protect sensitive user information. It 

includes a secure login system requiring strong passwords with a mix of characters, and an account 

recovery option using verification codes sent to the user's email, ensuring safe password resets. 

Ease-of-use: 

The app is designed with user-friendliness in mind. Each page features intuitive icons and links 

for easy navigation, allowing users to swiftly move between different sections and return to 

previous pages without hassle. 

Usability: 

Aimed at being self-explanatory and intuitive, the app enables users to easily understand its 

functionality without needing professional assistance. The interface is straightforward, reducing 

the learning curve for new users. 

 

4.2  Design 

Initial planning for the design phase was initiated at the onset of the development process, 

emphasizing the creation of a user-friendly graphical interface tailored to the application's 

functions. Through an extensive analysis of similar applications, the UI/UX design was 

specifically adapted to meet the distinct needs of diverse target audiences, including passengers, 

drivers, and bus company managers. This approach ensures a unique user experience, 

distinguishing the application in its category. Additionally, the development encompasses three 

separate applications: one for users, another for drivers, and a web-based platform for 

administrative purposes. 



5 

4.2.1  Registration and Log In 

Our project features three distinct platforms: a user app, a driver app, and an admin website, each 

with tailored registration and login processes. For the user app, registration involves providing 

unique personal information like username, email, and phone number, with checks in place to 

ensure no duplication with existing users. Passwords must be robust and meet specific security 

criteria, and both usernames and emails have format requirements. Users confirm their passwords 

for accuracy and security. Existing users log in with their registered email and password, with the 

system balancing ease of use and security. If a user forgets their password, they can reset it by 

verifying a code sent to their registered email. Drivers and administrators have dedicated login 

portals for their respective apps and website, streamlined for their specific roles. This 

comprehensive registration and login framework ensures user-friendliness, robust security, and 

data integrity, providing a secure and seamless experience for all users, drivers, and administrators. 

 

4.2.2  User Profile Management 

Users can view and edit their profiles, including updating passwords and personal information, 

ensuring a personalized and secure user experience. 

 

4.2.3  Wallet and Payment 

The wallet feature allows users to manage their credit cards and payment options, enhancing the 

ticket purchasing process's convenience and security. 

 

4.2.4  Contact Support 

A dedicated section for users to contact support via email for any issues or inquiries, ensuring 

effective communication and timely assistance. 

 



6 

4.2.5  Route and Trip Information 

This feature provides comprehensive information about bus routes and trips. Users can access real-

time updates on trip statuses, schedules, and details such as bus numbers and route names. An 

added functionality allows users to filter this information by city, enhancing the user’s ability to 

find relevant trips quickly and efficiently. 

 

4.2.6  Bus Tracking and Station Information 

The bus tracking and station information feature is a core element of the app. It enables real-time 

tracking of buses on their routes, displayed visually on a map with station markers. Each station 

includes detailed information, such as estimated arrival times of arrival at each stop. Users can 

also view all bus trips passing through each station. 

 

4.2.7  Favorites  

The favorites feature in the app is specially designed for enhancing user convenience. It allows 

users to mark certain bus stations as 'favorites', enabling them to access these frequently used or 

preferred stops quickly in future interactions with the app. This functionality is particularly useful 

for regular commuters who consistently use specific stations. The ease of accessing these favorites 

saves time and simplifies the process of searching trips, making it a highly user-centric aspect of 

the app. 

 

4.2.8  Notifications and Alerts 

Notifications: System-wide notifications are crucial for communicating broad updates and 

announcements from the bus company to all app users. These notifications include a variety of 

information not limited to individual trips, such as service changes during holidays, strikes, or 

mourning periods, and important updates about the app itself. This ensures that all users stay 

informed about significant overall changes or events that might impact their use of the app or travel 

plans. 



7 

Alerts: The alert system in the app is specifically designed for real-time communication between 

drivers and passengers regarding individual trips. These alerts are particularly important for 

passengers who have not yet boarded the bus. For example, if a trip has already started and the bus 

is enroute, drivers can send alerts to inform passengers who plan to board at subsequent stops. This 

feature is particularly useful for passengers intending to board from the middle of the route. It 

allows them to receive updates directly from the driver, such as any changes in the route or 

schedule. This direct line of communication ensures passengers are well-informed and can plan 

their boarding accordingly, enhancing the convenience and reliability of the service. 

 

This approach ensures that all users, whether on the bus or waiting to board, are kept up-to-date 

with the latest and most relevant information, greatly enhancing their overall travel experience. 

 

4.2.9  Ticketing and QR Code 

The app's ticketing feature allows passengers to buy tickets on the bus and generates a unique QR 

code for each purchase. This QR code is scanned by the driver when passengers disembark at their 

paid station, streamlining the process. All tickets are conveniently stored in the app, providing easy 

access and efficient management of travel transactions. 

 

4.2.10  Trip Reports 

The app allows users to submit detailed reports on the trips they have taken. This function is pivotal 

for service enhancement, as it enables the management to gather direct insights from users' 

experiences. Reports can address multiple facets of the journey, such as bus conditions, driver 

conduct, and the general quality of the trip. This direct reporting mechanism helps in identifying 

areas for improvement, ensuring that user experiences are continually refined and elevated 

 

4.2.11  Driver Login 

Drivers start by logging into the app using their credentials. This secure login process ensures that 

only authorized drivers can access the app and manage their schedules and trips. 

 



8 

4.2.12  Profile Management 

Once logged in, drivers have access to their personal profile where they can view and edit their 

information. This includes personal details like name, contact information, and driving license 

details. They can also change their passwords for security purposes. 

 

4.2.13 Adding Trips 

In the driver's app, the 'Adding Trips' feature is streamlined for efficiency. When drivers begin 

their journey, the app automatically updates the trip status to 'Started.' This change, along with the 

estimated arrival time, is computed based on the driver's current location and becomes visible to 

users in real-time. Simultaneously, the app begins sharing the driver's live location, enabling 

passengers to track the bus's progress along the route. This automation eliminates the need for 

manual inputs when starting a trip, ensuring that trip details are accurately and promptly updated 

for the convenience of both drivers and passengers. 

 

4.2.14  Managing Ongoing and Completed Trips 

Drivers can manage their ongoing and completed trips. For ongoing trips, they can update trip 

statuses in real-time, including starting or ending a trip. For completed trips, they can review trip 

details and performance. 

 

4.2.15  Receiving Notifications from Management 

The app also allows drivers to receive notifications from bus company management. This feature 

keeps drivers updated on any organizational changes, new policies, or other important information 

that they need to be aware of. 

 

4.2.16  Real-Time Passenger Management 

The driver's app streamlines passenger management by recording the exit of cash passengers 

manually and verifying QR-coded tickets upon alighting. This process ensures accurate fare 

collection and adherence to passenger safety and capacity guidelines. 

 



9 

4.2.17  Ticket Validation via QR Code Scanning 

Drivers use the app's QR code scanner to validate passengers' tickets as they exit the bus, 

confirming that the tickets are valid for the specific trip and station, thus streamlining the boarding 

process and preventing fare evasion. 

 

4.2.18  Sending Alerts to Passengers and Management 

The app enables drivers to send real-time alerts about trip-related updates, such as delays or route 

changes, to both passengers and the bus company management, ensuring effective communication 

and coordination. 

 

4.2.19  Login Functionality 

The admin website begins with a secure login functionality, ensuring that access is restricted to 

authorized personnel only. Administrators are required to use their unique credentials to log in, 

which safeguards sensitive operational and user data. 

 

4.2.20  Route, Station, and Trip Management 

Administrators on the website can add, update, and delete routes and stations, adapting transit 

services to align with passenger needs and operational capabilities. They can specifically add a 

station to a particular route, view and remove it if necessary. Furthermore, they have the 

functionality to filter trips, routes and stations by city, allowing for efficient management of 

localized services. This feature enhances the administrators' ability to effectively organize and 

oversee the transit system in various urban areas. 

 

4.2.21  Driver and Bus Management 

The platform enables management of driver profiles and bus fleets. Administrators can add new 

drivers and buses, update existing information, or remove them from the system as needed. 

 

 



10 

4.2.22  Ticket and Pricing Management 

Administrators have control over ticket pricing. can manage user accounts and oversee ticket sales, 

including accessing details of QR code-based ticket purchases. They also have the capability to 

calculate total revenue from ticket sales on any selected date, aiding in efficient financial 

management. 

 

4.2.23  Reports and Alerts 

The website provides functionality to view reports submitted by users and receive immediate alerts 

from drivers. These alerts are crucial for real-time updates and ensuring prompt attention to any 

issues or concerns. 

 

4.2.24  Sending Notifications 

4.2.24 Sending Notifications 

Administrators have the ability to send notifications to all drivers, specific drivers based on their 

current trips, and users. This feature is essential for communicating important updates, changes in 

service, or any other critical information. 

 

4.2.25 Revenue Overview 

This tool allows the manager to assess earnings from cash payments and QR ticket sales on a daily, 

weekly, and monthly basis, aiding in financial oversight. 

 

4.3 Implementation 

4.3.1 Key Library 

Server Side 

MySQL: We chose MySQL for our database needs due to its user-friendly interface and 

widespread popularity in software development. It's known for its ease of use, making it an ideal 

choice for this project. 

 



11 

Node.js with RESTful API: Node.js is used as an intermediary for server-side operations. It 

facilitates seamless communication and data exchange between the MySQL database and the user-

facing application. The integration of RESTful API with Node.js ensures efficient handling of 

requests and smooth data flow, enhancing the user experience. 

 

Client Side: 

Flutter: This UI toolkit from Google is used for crafting natively compiled applications for 

mobile, web, and desktop from a single codebase. Flutter is chosen for its ability to provide high-

quality, natively compiled applications across various platforms, enhancing the development 

process's efficiency and effectiveness. Dart is the primary language used in Flutter development, 

offering a reactive framework that simplifies the creation of visually attractive and functionally 

rich applications. 

 

JavaScript: Making up 10.9% of the codebase, JavaScript is used primarily in conjunction with 

Node.js to handle server-side operations and to build dynamic user interfaces. 

 

4.4 Tools 

Android Studio: the official IDE for Android app development, is built on IntelliJ IDEA. It 

streamlines Android app creation with features like an intuitive code editor, a flexible layout editor 

for designing user interfaces, and integrated Android SDKs for accessing the latest Android 

features. The IDE also includes a powerful emulator for testing apps across various Android 

devices and configurations, alongside robust build tools for compiling, debugging, and packaging 

applications. Its tailored environment for Android development makes it an indispensable tool for 

crafting high-quality Android apps. 

 

Visual Studio Code (VS Code): is a lightweight yet powerful source code editor from Microsoft, 

compatible with Windows, macOS, and Linux. Known for its fast performance, it supports a wide 

range of programming languages including JavaScript, TypeScript, and Node.js, and offers 

extensive extensibility through a vast ecosystem of extensions. VS Code features integrated Git 

control for efficient versioning, advanced debugging tools, and extensive customization options to 



12 

tailor the editor to specific development needs. Its flexibility and comprehensive functionality 

make it a favored choice for a variety of software development tasks. 

 

XAMPP: is a free and open-source cross-platform web server solution stack package developed 

by Apache Friends. It simplifies the installation and deployment of a local web server environment, 

which is essential for testing and developing web applications. XAMPP includes the Apache HTTP 

Server, MariaDB database, and interpreters for scripts written in PHP and Perl. Its ease of setup 

and use makes it a popular choice for developers who need a reliable and straightforward local 

testing environment. XAMPP's portability and compatibility with multiple operating systems 

further add to its utility in diverse development scenarios. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



13 

Chapter 5 

 

Results and Analysis  

The project delivers a multifaceted transportation solution encompassing a tablet app for bus 

drivers, a mobile app for passengers, and an administrative web portal. It aims to optimize urban 

transit by improving route management for drivers and enhancing travel convenience for users, 

while also providing robust operational tools for administrators. This integrated system not only 

streamlines public transportation but also fosters job creation and economic growth within the tech 

sector. 

 

 

 

 

 

 

 

 

 

 

 

 

 



14 

5.1 User App 

5.1.1 Start Page  

 

The app opens with a welcoming "Let's Go" screen. After tapping "Get Started" button, users are 

led to a page that outlines the app's features available via the navbar. However, full access is 

exclusive to registered users, prompting unregistered users to sign up to utilize the app's complete 

offerings such as route viewing, live tracking, and ticket purchases. This setup ensures a secure, 

user-specific experience while encouraging new users to register. 

 

Figure 5.1 Welcome Page Figure 5.2 Before Registration Page  Figure 5.3 Before Registration  

Access Restricted Page 



15 

5.1.2  Sign Up Page  

 

In the app's flow, clicking "Yes, I'm Ready!" or "Let's Go" leads new users to a sign-up page where 

they create a unique account with a non-duplicable username, a unique email, and a phone number. 

Passwords must be strong and email addresses correctly formatted.  

 

 

 

 

Figure 5.4 Sign Up Page  Figure 5.5 Registration Empty Fields 

Message Page 

Figure 5.6 Registration Weak Password Page  



16 

5.1.3  Login Page  

 

On the login page, returning users can enter their unique email and password to access the app. 

The system ensures email format validity and password strength for secure sign-ins. 

 

 

 

Figure 5.7 Login Page  Figure 5.8 Wrong Password Page 



17 

5.1.4  Forget Password Page  

 

If a user forgets their password, our app provides a secure password reset process. From the login 

page, the user can tap on the "Forgot password?" link, which leads to a password reset page. Here, 

they are prompted to enter their registered email address to receive a reset code. Once the reset 

code is sent to their email, they can enter this code into the app to verify their identity. After 

verification, they are directed to a new page where they can set a new password, ensuring they 

regain access to their account with strong authentication measures in place. 

 

 

 

 

Figure 5.9  Enter Email To Reset 

Password Page  

Figure 5.10 Enter Verification Code Page 

Figure 5.11  Enter New 

Password Page  



18 

5.1.5  Home Page  

 

The home page of our app, accessible to logged-in users, is designed to be the central hub for all 

their transit needs. Here, users can effortlessly access all app features, including user profile, live 

tracking of buses, route planning, ticket purchases, and viewing notifications. The intuitive design 

and seamless navigation ensure that users can find what they need quickly and start their day with 

an exciting bus ride planned. 

 

Figure 5.12 Home Page  



19 

5.1.6  Profile Page & Edit Profile Pages 

 

The user profile section of the app is a personal space for users to view and manage their account 

information. Here, they can see their name, email, and a profile picture, providing a personalized 

touch to the user experience. For updates or changes, users can navigate to the "Edit Profile" page 

where they can modify details such as their username, email, password, image and phone number. 

This ensures that users keep their information current and secure. The process is straightforward: 

make the desired changes and tap "Save Changes" to update the profile instantly. 

 

 

Figure 5.13  Profile Page  Figure 5.14 Edit Profile Page 



20 

5.1.7  Notification Page  

 

The app's notification page features color-coded alerts to signal new updates, changing from bold 

to faded once read, ensuring users easily track important information. 

 

 

 

 

 

Figure 5.15 Notification Before Read Page  Figure 5.16 Notification After Read Page 



21 

5.1.8  Trips Page  

 

The routes page in the app lists active trips and allows users to filter by city. Each trip's status is 

displayed, indicating whether it has started, with finished trips not shown to keep the focus on 

current and upcoming journeys. Alerts from the driver, like traffic delays, are highlighted for trips 

in progress. 

 

 

 

Figure 5.17 Trips Page  Figure 5.18 Filtered Trips By City Page Figure 5.19 Alert Dialog for A Trip Page  



22 

5.1.9  Trip Tracking Page  

 

On the trip tracking page, users are presented with a comprehensive view of all the stations 

included in their selected trip, represented by markers on the map. If the trip has not commenced, 

the estimated time of arrival (ETA) for each station is not yet available. Additionally, options such 

as purchasing tickets or viewing the live location of the bus are disabled until the trip officially 

starts. This ensures users have access to accurate and timely information for their journey planning. 

 

 

Figure 5.20 Not Started Trip Tracking Page  Figure 5.21 Unavailable Actions For Trips 

Not Yet Started Page 



23 

5.1.10  Station Details Page  

 

For each station selected, users can view all the bus lines that pass through, along with their 

departure times. For buses that haven't started their route, the departure time will be listed as "Not 

Started." 

 

 

 

 

Figure 5.22  Trip Tracking Page  Figure 5.23 Station Details Page 



24 

5.1.11  Live Location Page  

 

When a trip is active, the Live Trip Tracking Interface offers a dynamic and real-time monitoring 

system, allowing users to view the bus's current location on a map and track its progress. As the 

bus progresses, the app provides up-to-date, station-by-station updates, continuously adjusting the 

estimated arrival times for each stop as the bus approaches. Upon passing each station, the status 

is updated to 'passed,' ensuring users receive timely and precise information about the journey's 

advancement. 

Figure 5.24 Started Trip Tracking Page  

Figure 5.25 Live Location Page 

Figure 5.26 Passed Stations In Trip Tracking Page  



25 

5.1.12 Buy Ticket Page  

 

When a user opts to buy a bus ticket within the app but hasn't yet added a payment card, a prompt 

appears instructing them to add a card. 

 

 

 

 

Figure 5.27 Choosing Station And Display 

Ticket Price Page  

Figure 5.28 Not Have Card To Buy Page Figure 5.29 First Adding Card Page  



26 

5.1.13 Adding Card Page  

 

In the app, if a user needs to add a payment method, they are guided to the card addition section 

where they input their card information. After successful verification, the card is shown in the 'My 

Wallet' section for future transactions. Additionally, the user has the option to remove the card 

from their wallet if necessary. 

 

 

 

Figure 5.30 Adding Card Information Page  Figure 5.31 Success Adding Card Page Figure 5.32 My Wallet Page  



27 

5.1.14 Buy Ticket Successfully Page  

 

After that, the user selects the new card for payment, confirms the transaction with their password, 

and a QR code for the bus ticket is generated. This QR code is used for validation upon exiting the 

bus. The purchased tickets are also listed in the 'My Tickets' section for easy access and 

management. 

 

 

 

 

 

Figure 5.33 Choosing The Card To 

Pay Page  

Figure 5.34 Verifying 

Payment Page 

Figure 5.35 Ticket QR Code Page  Figure 5.36 My Tickets Page  



28 

5.1.15  Report Page  

 

Additionally, the app provides a feature for users to report any issues with their trips directly 

through the app, contributing to service improvements and overall user experience. 

 

 

 

 

 

 

 

Figure 5.37 Go To Report Page  

Figure 5.38 Report Page 



29 

5.1.16  Favorite Page  

 

Users can also add frequently used stations to their favorites for easier access in the future, 

streamlining the process for future ticket purchases. If a user has favorite stations that are no longer 

needed or preferred, they can remove them from their favorites list, maintaining a customized and 

up-to-date list of frequently used stations for their convenience. 

 

Figure 5.39 Add To Favorite Page  Figure 5.40 Favorite Page 



30 

5.1.17 Contact Us Page  

 

The app's 'Contact Us' feature allows users to easily report issues, such as updating personal 

information, directly to the service team. With a simple form submission through the app, the user's 

concerns, identified by their User ID and email, are promptly sent to customer support for 

resolution, ensuring a seamless support experience. 

 

 

 

 

 

Figure 5.41 Contact Us Page 



31 

5.2 Driver App 

5.2.1 Start Page  

 

The driver app opens with a welcoming screen displaying the logo and a 'Get Started' button. To 

add trips and access the app's full features, drivers must log in, ensuring secure and authorized use. 

Unregistered or logged-out drivers receive a prompt to log in when attempting to add a journey, 

maintaining the system's secure operation. 

Figure 5.42 Welcome Page  Figure 5.43 Before Login Page 

Figure 5.44 Before Login Access Restricted Page 



32 

5.2.2 Login Page  

 

The driver login interface offers a welcoming "Welcome Back" message, fields for email and 

password entry, and a "Forgot password?" link for account recovery. A distinct "Log In" button 

stands out, inviting drivers to proceed and manage their trips. 

 

 

 

 

Figure 5.45 Login Page 



33 

5.2.3 Home & Profile & Edit Profile Pages  

Upon successful login, the driver app displays a screen with the "Add Your Journey" feature, 

inviting drivers to input route details. The interface shows the current date, and the availability 

status automatically switches to "Busy" when a trip is added or underway, reverting back to 

"Available" once the trip concludes or when no active trip is present. The profile section on this 

screen provides quick access to the driver's personal details, with options to edit the profile or log 

out, ensuring ease of use and efficient management of their work status. 

Figure 5.46 Home Page Figure 5.47 Profile Page 

Figure 5.48 Edit Profile Page 



34 

5.2.4 Add Trip & Start Trip Pages  

When drivers are logged in to the "Let's Go" app, they're prompted to add their trips via a dialog 

box overlaid on a map. Drivers select their region from a dropdown menu and confirm by clicking 

"Add the Trip," which adds the journey to their itinerary. The trip's status is displayed as "Not 

Started" in the user application until the driver initiates the trip 

 

Figure 5.49 Add Trip Page 

Figure 5.50 Before Start 

Trip Page 
Figure 5.51 Start Trip Page 



35 

5.2.5 Your Trips Page  

Upon starting a trip, the driver app transitions to the "Your Trips" section, allowing drivers to track 

their active and completed trips. The display includes trip details such as the name, count of cash 

and QR passengers, and the date. It also features an option to conclude the trip. Simultaneously, 

the trip's status updates to "Started" in the user app, and the driver's live location begins to be 

shared automatically, enabling passengers to track the bus in real time. 

Figure 5.52 After Start Trip Page 

Figure 5.53 Your Trip Page 



36 

5.2.6 Notification Page  

drivers can also access notifications related to app updates and important alerts directly within this 

section and on the home page, keeping them informed while on the go. 

Figure 5.54 Notification Before Read Page 

Figure 5.55 Notification After Read Page 



37 

5.2.7 Alerts Page  

The driver's alert system in the app ensures crucial information about trips, such as mechanical 

issues or changes in schedule, is communicated efficiently. Drivers can choose to notify the 

management or passengers directly. Upon sending an alert to passengers, the driver’s message 

promptly appears in the user app, ensuring that passengers receive real-time updates. This feature 

is particularly useful for passengers planning to board along the route, keeping both the operational 

team and customers promptly informed for a smoother travel experience. 

Figure 5.56 Alert Page 

Figure 5.57 Send Alert To User App Page 



38 

5.2.8 Scanning QR Tickets Page  

When passengers are ready to disembark at their designated station, they can present their QR 

code, which the driver scans to verify the ticket's validity. This screen confirms successful payment 

and displays the QR code for the passenger's ticket. Upon scanning, detailed ticket information is 

shown. If a ticket has already been used or for another trip, the scan will return as invalid, ensuring 

that only valid and current tickets are accepted for the journey. This system streamlines the process, 

allowing for efficient and accurate passenger management on board. 

Figure 5.58 QR code 

Page 
Figure 5.59 Scanning QR Ticket For The First Time Page 

Figure 5.60 Scanning QR Of A Previously Scanned Or Non-existent Ticket 



39 

5.2.9  End the trip Page  

Figure 5.61 End Trip Page 

After a trip is complete and all passengers, both cash and QR, have been accounted for, the driver 

has the option to end the trip. Pressing "End the Trip" concludes the journey, updates the driver's 

status to available, and removes the trip from visibility in the user app, indicating its completion. 

This feature ensures an organized transition between completed and upcoming trips for the driver, 

while keeping the user app updated with real-time trip statuses. 

 

 

 



40 

5.3 Admin Website 

5.3.1 Login Page  

 

The admin login page of the "Let's Go" app displays a clear interface for email and password entry, 

highlighted by a bold "Sign In" button, welcoming administrators to access the management 

dashboard. 

 

 

 

Figure 5.62 Login Page 



41 

5.3.2 Dashboard Page  

In the admin panel of the bus tracking application, the dashboard serves as the operational hub. It 

displays real-time data, including the total number of buses currently in service, active trips, 

registered drivers, and available routes. This centralized dashboard allows administrators to 

effectively monitor the bus service, ensuring efficient operations. 

 

 

 

 

 

Figure 5.63 Dashboard Page 



42 

5.3.3 Driver Alerts Page  

Additionally, the admin panel is equipped with an alert system. Through this system, 

administrators receive immediate notifications from drivers regarding any unscheduled stops or 

requests for assistance. This feature facilitates prompt administrative response to any issues that 

may arise during the trips, ensuring that any potential disruptions to service are managed swiftly 

and effectively. 

Figure 5.64 Sending Alert To Driver Page 

Figure 5.65 Alerts Page 



43 

5.3.4 Sending Notification Page   

Moreover, administrators have the capability to send notifications directly to users and drivers, 

fostering clear and immediate communication across the platform. 

Figure 5.66 Sending Notification Page 

Figure 5.67 Sending Notification To User Page 

Figure 5.68 Sending Notification To Driver Page Figure 5.96 Sending Notification To A Specific Driver Page 



44 

5.3.5 Trips Page   

 

The admin panel includes a feature that allows the admin to filter and view trip information by 

city. This enhances operational management by enabling the admin to focus on and analyze trips 

within a specific geographic area, making it easier to oversee and coordinate the transportation 

services offered in different locations. 

 

 

 

 

 

 

Figure 5.69 Open Dashboard Page Figure 5.70 Trips Page 

 

Figure 5.71 Search Trips Using City Name Page 



45 

5.3.6 Routes Page   

 

The admin panel allows for efficient route management, enabling the addition and editing of 

routes. However, it restricts the deletion of any route that has been utilized for a trip, ensuring the 

integrity of trip records and operational continuity. 

Figure 5.72 Routes Page Figure 5.73 Search Routes Using City Name Page 

Figure 5.74 Add New Route Page Figure 5.75 Edit Route Page 

Figure 5.76 Refuse Delete Routes if The Trip Is Not Finished 



46 

5.3.7 Stations of Route Page   

 

The admin panel allows for organizing bus routes by adding existing stations from a predefined 

list. Stations are added to routes with sequence numbers to dictate the order of stations, ensuring a 

consistent and efficient itinerary for passengers. They can also be removed as needed to keep the 

service updated. 

Figure 5.77 Add Station To Route Page 

Figure 5.78 Show Stations For Routes Page 



47 

5.3.8 Stations Page   

The 'Stations' page in the admin panel displays a searchable list of bus stops by city, including 

details like ID, name, coordinates, and ticket price, with options to edit or delete each station. 

Figure 5.79 Stations Page 

Figure 5.80 Add New Station Page 

Figure 5.81 Edit Station Page 



48 

5.3.9 Drivers Page   

Admins can oversee driver details, with options to add, or delete driver records. The interface 

provides quick access to driver information and status updates, simplifying fleet management 

tasks. 

 

Figure 5.82 Drivers Page 

Figure 5.83 Add New Driver Page 



49 

5.3.10 Buses Page   

This section allows for efficient tracking and updating of the bus fleet, including assigning drivers 

to buses. It facilitates the addition, editing, or removal of buses from the system with ease. 

 

Figure 5.84 Buses Page 

Figure 5.85 Add Bus Page 

Figure 5.86 Edit Bus Page 



50 

5.3.11 Users Pages   

 

The page displays user information including User ID, Email, Username, and Phone, allowing 

admins to view and manage user accounts effectively within the system. 

 

 

 

 

 

 

 

 

 

 

Figure 5.87 Users Page 



51 

5.3.12 Tickets Page   

 

The 'Tickets' page allows administrators to manage ticket sales, displaying IDs, user names, routes, 

stations, and prices. It includes date filters for daily sales review and administrative actions on 

transactions. 

Figure 5.88 Tickets Page 

Figure 5.89 Select Date Page 

Figure 5.90 Filter And Review Ticket and Total Revenue Page 



52 

5.3.13 Users Reports Page   

 

 

The 'Reports' page assists administrators in overseeing user reports on driver conduct and trip 

incidents, with details like report ID, issue type, associated trip, and timings. 

 

 

 

 

 

 

 

 

Figure 5.91 Users Reports Page 



53 

 

5.3.14 Drivers To Users Alerts Page   

 

The 'Alerts' page displays alerts, sent from drivers to users, about the trips that the driver ride, 

including alert IDs, the nature of the alert (like mechanical issues or traffic delays), associated trip 

details, and the time the alert was created. This feature facilitates communication between drivers 

and passengers regarding real-time updates on the service. 

 

 

 

 

 

 

 

 

 

 

 

Figure 5.92 Drivers To Users Alerts Page 



54 

5.3.15 Revenues Overview Page   

Moreover, administrators have the capability to send notifications directly to users and drivers, 

fostering clear and immediate communication across the platform. 

Figure 5.93 Daily Revenues Page 

Figure 5.94 Weekly Revenues Page 

Figure 5.95 Monthly Revenues Page 



55 

Chapter 6 

 

Results and Discussion  

The ubiquity of smartphones in modern society has led us to increasingly depend on mobile 

applications for managing our daily tasks. These applications cover a wide range of categories 

including but not limited to entertainment, education, health, and financial services. Despite this 

extensive array, we identified a significant gap in the market: the absence of a specialized 

application for urban bus transportation that addresses the unique needs of commuters, bus drivers, 

and transit company administrators in our region. To bridge this gap, we embarked on the 

development of a comprehensive bus transportation management application. Our objective was 

to create an all-encompassing solution that not only assists commuters in their daily travel but also 

streamlines the operational aspects for drivers and managers. We have made significant progress 

in this endeavor, with the application now offering features like real-time bus tracking, efficient 

route management, and operational oversight for transit companies. As we continue to refine and 

enhance the application, we anticipate the addition of more advanced features. Future updates may 

include a sophisticated seat reservation system and more intricate route planning capabilities. 

These enhancements are envisioned to evolve in response to user feedback and changing 

transportation needs. Our goal with these continuous improvements is to boost user engagement 

and enhance the overall functionality of the app. Our work on this project goes beyond merely 

addressing a market need; it's about transforming the public transportation landscape in our region. 

By providing a smart, intuitive, and comprehensive solution, we are contributing towards a more 

efficient and interconnected urban transport system. This endeavor aligns with our larger vision of 

improving transportation accessibility and quality of life for the community we serve. 

 

 

 

 

 

 



56 

Chapter 7 

 

Conclusion 

The surge in smartphone usage and the subsequent rise in mobile app adoption have significantly 

transformed how people manage their daily activities and tasks. Mobile applications now cover a 

vast array of areas including entertainment, sports, lifestyle, education, gaming, food and 

beverages, health and fitness, and banking. Despite this variety, we identified a notable gap in 

applications specifically designed for public transportation, particularly in our region. This 

observation sparked our initiative to develop an application that fills this void, providing 

comprehensive services for a sector that has been somewhat  overlooked. Thus, we embarked on 

creating a bus transportation management system, a solution aimed at enhancing the public transit 

experience for passengers, drivers, and bus company managers. Our application stands out by 

offering a wide range of features tailored to each user group. For passengers, it provides real-time 

bus tracking, detailed trip information, and digital ticketing options, addressing the common issues 

of unreliable schedules and lack of accessible transit information. For drivers, the app simplifies 

day-to-day operations with route management tools and communication features, enhancing their 

efficiency and safety. Bus company managers benefit from an integrated management platform 

that streamlines operations and improves service delivery. The overarching goal of our project is 

to make a significant and meaningful contribution to society by improving urban mobility. We aim 

to alleviate  the daily challenges faced by commuters, provide efficient tools for transit 

professionals, and ultimately contribute to a more sustainable and efficient public transportation 

system. 

 

 

 



57 

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