An-Najah National University Faculty of Graduate Studies Building the Innovation Strategy of the Palestinian Industrial Sector based on a Triple Helix Model ) Industry, University and Government( By Hana M. Nayef Hajhamad Supervisor Dr. Rabeh Morar This Thesis is Submitted in Partial Fulfillment of the Requirements for the Degree of Master of Economic Policy Management, Faculty of Graduate Studies, An-Najah National University, Nablus, Palestine. 2017 III Dedication To teacher of humanity, Prophet Muhammad (peace be upon him). To my father’s soul, may Allah have mercy on him, and forgive him. To my mother, may Allah give her health and strength. To my husband (Sultan) & my sons (Qusai & Qais). To my imprisoned brother (Yahya), our hero. To my brothers (Abdallah) & (Abood). To my sisters (Laila, Lama, Lubna, Yusra, Dina, Ola, Israa, & Mais). IV Acknowledgement First of all, I am very thankful to Allah, the Almighty, who provided me with all the strength I need and granted me the courage to complete this research successfully. I thank all those who supported me during my research. I am also very grateful to Dr. Rabeh Morrar, my supervisor, for his support and help during my research. I thank him for his constructive suggestions, valuable supervision, great efforts and assistance are appreciated. I would also like to thank the committee for their efforts which will me in producing my research. I would like to express my deepest gratitude to my parents and family for their motivation, support, and encouragement throughout my research I am also very thankful to the Higher Council for Innovation and Excellence, especially Mr. Khaled Qalalwa, for their support and encouragement. I am greatly thankful for the staff of the Management of Economic Policy Program at An-Najah National University, for their professional material and knowledge. Many thanks to my colleagues for the friendly and beautiful memories they left for me to remember during our days of study. V اإلقرار :العنوان تحمل التي الرسالة مقدمة أدناه، الموقعة أنا Building the Innovation Strategy of the Palestinian Industrial Sector based on a Triple Helix Model (Industry, University and Government) ارة متا تمتت ا شت باستتننا اص،الخ جهدي نتاج هو إنما الرسالة هذه عليه اشتملت ما بأن أقر علمتي بلق أو درجة أي لنيل قبل من يقدم لم منها جز أي أو كاملة، الرسالة هذه وأن إليه حينما ورد، .أخرى بحنية أو تعليمية مؤسسة أي لدى بحني أو Declaration The work provided in this thesis, unless otherwise referenced, is the researcher's own work, and has not been submitted elsewhere for any other degree or qualification. :Student's name : ةاسم الطالب :Signature التوقيع: :Date التاريخ: VI Table of Contents Dedication ................................................................................................... III Acknowledgement ....................................................................................... IV Declaration ................................................................................................... V Table of Contents ........................................................................................ VI List of Tables ............................................................................................. XII List of Figures ........................................................................................... XII Abstract ..................................................................................................... XV Chapter One ................................................................................................... 1 Introduction ................................................................................................... 1 1.1 Overview ............................................................................................. 2 1.2 General Problem Statement ................................................................ 4 1.3 Objective of the Study ......................................................................... 5 1.4 Research Questions ............................................................................. 5 1.5 Research Hypotheses .......................................................................... 6 1.6 Significance of the Study .................................................................... 9 1.7 Limitations of the Study .................................................................... 10 1.8 Structure of the Study........................................................................ 11 1.9 Ethical Considerations ...................................................................... 12 Chapter Two ................................................................................................ 13 VII Literature Review ........................................................................................ 13 2.1 Overview ........................................................................................... 14 2.2 Triple Helix definition....................................................................... 14 2.3 The triple helix model and innovation: ............................................. 16 2.5 Conceptual Framework for Triple Helix Model: .............................. 20 2.7 Innovation-Industry Collaboration .................................................... 29 Chapter Three .............................................................................................. 35 The Palestinian Industrial Sector ................................................................ 35 3.1 Overview ........................................................................................... 36 3.2 A historical brief on Palestinian Economics ..................................... 36 3.3 The Structure of the Palestinian Economic sectors .......................... 40 3.4.3 The number of industrial firms in Palestine ............................... 42 3.4.4 Size of employment in the industrial sector ............................... 42 3.4.5 Gross capital formation in the industrial sector ......................... 43 3.3.5 The classification of the Palestinian industrial sector in terms of size ....................................................................................................... 43 3.5 Challenges facing the Palestinian Industrial Sector .......................... 44 3.5.1 Economics challenges ................................................................ 45 3.5.2 Political challenges..................................................................... 45 3.4.3 Legal challenges ......................................................................... 46 Chapter Four ................................................................................................ 48 VIII Innovation and Academia Industry Collaboration in Palestine .................. 48 4.1 Overview ........................................................................................... 49 4.2 Innovation in Palestine ...................................................................... 49 4.3 The Palestinian Innovation Index ..................................................... 51 4.4 Academia Industry Collaboration in Palestine ................................. 54 4.5 Innovation-related Centers in Palestine ............................................ 55 4.5.1 Higher Council for Innovation and Excellence (HCIE) ............ 56 4.5.2 An-Najah Business Innovation and Partnership Center (NaBIC) ............................................................................................................. 59 4.5.3 Palestinian Food Industries Union ............................................. 60 Chapter Five ................................................................................................ 62 Methodology approach ................................................................................ 62 5.1 Overview ........................................................................................... 63 5.2 Research Approach ........................................................................... 63 5.3 Research Strategy .............................................................................. 64 5.4 Research Data .................................................................................... 72 5.5 Research Sample ............................................................................... 72 5.6 Empirical Survey and Data Collection ............................................. 73 5.6 Quality Standards for the Research Tool ....................................... 76 5.6.1 Validity .................................................................................. 76 5.7.3 Reliability ................................................................................... 77 IX 5.8 Research Limitations ......................................................................... 80 Chapter Six .................................................................................................. 81 Data Analysis .............................................................................................. 81 (Descriptive Statistics) ................................................................................ 81 6.1 Overview ........................................................................................... 82 6.2 Respondents' Characteristics ............................................................. 82 6.2.1 Number of Employees in the Respondent Establishments ........ 82 6.2.2 Percentage of Females to Males in the Respondent Establishments ..................................................................................... 83 6.2.3 The Amount of Annual Revenue of the Respondent Establishments: ................................................................................... 83 6.2.4 Legal Status of the Respondent Establishments: ....................... 83 6.2.5 Types of Manufactures Provided by Respondent Establishments ............................................................................................................. 83 6.2.6 To Whom the Respondent Establishments Offer Services ........ 84 6.2.7 Target Markets for the products of the Respondent Establishments ..................................................................................... 84 6.3 Descriptive analysis .......................................................................... 85 6.3.1 Innovation in industry ................................................................ 85 6.3.6 Triple Helix Model ..................................................................... 91 6.3.7 Academia Government Collaboration ....................................... 96 X Chapter Seven ............................................................................................. 99 Results and Discussions .............................................................................. 99 (Econometric Models and Testing Hypothesis) .......................................... 99 7.1 Overview ......................................................................................... 100 7.2 The impact of Triple Helix Collaboration on Industrial Sector’s Innovation.............................................................................................. 100 7.2.1 Product Innovation ................................................................... 101 7.2.2 Process Innovation ................................................................... 105 7.2.3 Organizational Innovation ........................................................ 109 7.2.4 Marketing Innovation ............................................................... 113 7.3 Innovation Obstacles and Probability of Collaboration with Triple Helix Actors .......................................................................................... 117 7.3.1 Innovation Obstacles and Probability of Collaboration with Governments ..................................................................................... 118 7.3.2 Innovation Obstacles and Probability of Collaboration with Universities........................................................................................ 121 Chapter 8 ................................................................................................... 127 Discussions and Recommendations .......................................................... 127 8.1 Research Overview ......................................................................... 128 8.3 Research Recommendations ........................................................... 141 References ................................................................................................. 146 XI Appendixes ................................................................................................ 153 Appendix -A- ............................................................................................. 154 Appendix -B- ............................................................................................. 155 Appendix -C- ............................................................................................. 164 ب ........................................................................................................... الملخص XII List of Tables Table 3-1: Palestinian Enterprises Size Percentage as Economic Activity Based on Number of Employees 2015 ................................... 40 Table 3-2: Economic Activities Contribution in 2015 ................................ 42 Table 4-1: The Final Indicators of Innovation in Palestine According to the Arab Creativity Panel ............................................................. 53 Table 5-1: The Total Degree of Questionnaire Correlation ........................ 77 Table 5-2: Cronbach's Alpha Reliability Test ............................................ 78 Table 5-3: Cronbach's Alpha Coefficient of the Questionnaire .................. 79 Table 6-1: Target Markets for the products of the Respondent Establishments ........................................................................ 85 Table 6-2: Scaling Degrees ......................................................................... 86 Table 6-3: Application Degree of Product/ goods Innovation .................... 86 Table 6-4: Application Degree of Process Innovation ................................ 88 Table 6-5: Application Degree of Marketing Innovation ........................... 89 Table 6-6: Application Degree of Organizational Innovation .................... 90 Table 6-7: Evaluation Degree of Triple Helix Model ................................. 93 Table 6-8: Evaluation Degree of Academia Government Collaboration ... 97 Table 7-1: OLS Regression of the Relationship between Collaboration and Product Innovation ............................................................... 102 Table 7-2: GLM Regression of the Relationship between Collaboration and Product Innovation ............................................................... 103 Table 7-3: Wald Test for the Joint Significant of 9 Independent Variables/ Collaboration and Product Innovation ................................. 104 Table 7-4: OLS Regression of the Relationship between Collaboration and Process Innovation ................................................................ 106 Table 7-5: GLM Regression of the Relationship between Collaboration and Process Innovation ................................................................ 107 XIII Table 7-6: Wald Test of the Joint Significant of 7 Independent Variables/ Collaboration and Process Innovation .................................. 108 Table 7-7: OLS Regression of the Relationship between Collaboration and Organizational Innovation .................................................... 110 Table 7-8: GLM Regression of the Relationship between Collaboration and Organizational Innovation .................................................... 111 Table 7-9: Wald Test of the Joint Significant of 7 Independent Variables/ Collaboration and Organizational Innovation ...................... 112 Table 7-10: OLS Regression of the Relationship between Collaboration and Marketing Innovation ........................................................... 114 Table 7-11: Robust Least Squares Regression of the Relationship between Collaboration and Marketing Innovation ............................. 116 Table 7-12: Wald Test of the Joint Significant of 8 Independent Variables/ Collaboration and Marketing Innovation ............................. 117 Table 7-13: Logit Model of the Effect of Obstacles of Innovation and Cooperation with Government ............................................. 119 Table 7-14: Wald Test of the Joint Significant of 10 Independent Variables/ Obstacles of Innovation and Cooperation with Government120 Table 7-15: Logit Model of the Effect of Obstacles of Innovation and Cooperation with University ................................................ 122 Table 7-16: Logit Model of the Effect of Obstacles of Innovation and Cooperation with NGOs ....................................................... 124 Table 7-17: Wald Test of the Joint Significant of 12 Independent Variables/ Obstacles of Innovation and Cooperation with NGOs ......... 125 Table 8-1: main research results ............................................................... 129 XIV List of Figures Figure 2-2: Triple Helix Society ................................................................. 25 Figure 2-3: Hypercycle in the Neo-Evolutionary Triple Helix Model ....... 27 Figure 3-1: The Palestinian GDP 2000-2015 .............................................. 39 Figure 5-1: The Structure of the Questionnaire .......................................... 75 Figure 8-1: The Palestinian triple helix framework .................................. 137 XV strial Sector Building the Innovation Strategy of the Palestinian Indu based on a Triple Helix Model ) Industry, University and Government( By Hana M. Nayef Hajhamad Supervisor Dr. Rabeh Morar Abstract The triple helix model is a model that clarifies university, industry and government collaboration relationships. The contribution of the industrial sector to the gross domestic production (GDP) is only13.4% (BCBS, 2015), which attributed to the lack of research and development (R&D) and the lack of technological innovations. This has lead the Palestinian industrial firms to find innovative solutions to bridge the knowledge gap for better product development. Moreover, the industrial firms, with their own capabilities, are not able to fulfill their needs for knowledge and technology. Therefore, the triple helix model is considered one of the most important solutions where universities- as a centre of excellence and knowledge- can provide the industrial firms with the required knowledge, technological competences and R&D. This will be supported and facilitated by the institutional competencies of governmental bodies including laws, regulations, technological infrastructure, financial and non-financial subsidies, and environmental investment. The triple helix model will provide a conceptual framework for exploring innovation dynamics and for forming national innovation and development policy-making for the industrial sector. XVI This study works out the degree of interaction between the triple helix elements (industry, university and public sector) and their impact on the performance of the Palestinian industrial firms, and their ability to develop new innovation. In this regard, a collection of primary data was collected from a sample for 340 industrial firms in the West Bank. Then, a set of quantitative measures and econometric models were applied to answer the research questions in light of the data collected. Data analysis was based on a number of methods including the Ordinary Least Square regression (OLS), Robust Least Square, Generalized Linear Model (GLM), and Logit Model. The descriptive statistics show that 17.94% of the industrial firms collaborate with Palestinian universities in order to develop new innovations. 25.29% of the industrial firms collaborate with the Palestinian government in order to acquire knowledge necessary for the development of the innovation process. In addition, 4.71% of the industrial firms collaborate with non-governmental organizations (NGOs). The analysis of the relationship of collaboration between the triple helix members and product innovation found that the existence of an organizational body as the Higher Council for Innovation and Excellence, (HCIE) regulates the cooperation relationships between triple helix model actors. This is necessary for the triple helix model to succeed as a non- conventional solution for the lack of knowledge and technologies that might be important for industrial firms to grow and compete in an open international economy. 1 Chapter One Introduction 2 1.1 Overview The Triple Helix model states that the university can play a vital role in the innovation process in an increasingly knowledge-based society ( Etzkowitz and Leydesdorff, 2000). The hybridization of elements from industry, university and government to generate new institutional and social formats is important for the production, assimilation and application of knowledge needed for innovation output. Etzkowitz and Leydesdroff (1995) define the triple helix model as a “spiral model of innovation", having the ability to capture multiple reciprocal linkages at different stages of the capitalization of knowledge, including three main actors: university, industry and government. The overlapping between them is vital to generate new ideas, knowledge, and information. The triple helix model of innovation clarifies the synergies between university, industry, and government, where each of them provides one or more competences in order to provide technological and non-technological innovations. The role of universities is mainly embodied in providing R&D and new technology for the industrial sector so as to develop new or innovative products. The government or public sector enact laws and regulations to facilitate the relationship between universities and the industrial. The triple helix model has been employed in both developing and developed countries. For example, Martini et al. (2012) analyzed the capabilities of triple helix actors (academicians, local businesses and local government) and proposed a model of collaboration to develop the 3 economic corridors for Indonesia. They found that all economic corridors still had lots of opportunities to grow integrated R&D institutions, vocational education programs and innovation clusters. Moeliodihardjo et al. (2012) evaluated the readiness of universities to contribute to the Indonesian government's 2011-2025 economic development strategy. They found that the role of each element in the triple helix model needs to be developed and formulated in order to obtain a systematic and beneficial interaction among them. Palestine, one of the developing countries, suffers from weak performance and fragility of in its manufacturing sector. It contributed around 14.1% to the GDP in Palestine in 2014 (PCBS, 2014). In addition to the political instability and the constraints imposed by the Israeli occupation, this also might be attributed to the weak innovation performance and the nonexistence or weak structure of innovation framework that organizes and facilitates the flow and exchange of knowledge and technologies among the key stakeholders of the innovation process. Thus, the industrial sector needs new technologies, skills and competencies to grow and develop, which can be obtained through a systematic process of knowledge and idea generation, built mainly on R&D efforts. Statistics show a very weak R&D performance for the Palestinian private sector, where only 25% of firms spent on R&D, and just 11 patents were recorded in Palestine in 2013 (PCBS, 2013). Therefore, we expect that collaboration with universities might provide the needed knowledge and technologies for the industrial firms through some type of collaboration 4 arrangements protected and organized by laws and regulations provided by public bodies. 1.2 General Problem Statement The low contribution of the industrial sector to the Palestinian GDP (13.4% only in 2015) is due to lack of R&D and technological innovations. This drives the Palestinian industrial firms to find innovative solutions to bridge the knowledge gap that is needed for new product development. Also, the industrial firms with their own capabilities are not able to provide the needed knowledge and technologies. In addition, the collaboration between industrial sector and government, universities or NGOs are low in terms of innovation. Where 17.94% of the industrial firms collaborate with Palestinian universities in order to develop new innovations, and 25.29% of the industrial firms collaborate with the Palestinian government in order to acquire the necessary knowledge to develop the innovation process, where 4.71% of the industrial firms collaborate with non-governmental organizations (NGOs). Therefore, the Triple helix model is likely to be one of the most important solutions where universities as a center of excellence and knowledge can provide the industrial firms with the needed knowledge, technological competences, and R&D. This will be supported and facilitated by the institutional competencies of government bodies (for example, laws, regulations, technological infrastructure, financial and non- financial subsidies, and investment environments). 5 1.3 Objective of the Study This research aims at figuring out the impact of the collaboration relationship between the triple helix actors on the innovation performance of the Palestinian industrial firms. It sheds light on issues concerned with innovation in the Palestinian industrial sector such a innovation performance, obstacles of innovation, the innovation environments and the degree to which the industrial firms cooperate with academic institutions, the public sector, and NGOs. 1.4 Research Questions The main research question is: What is the role of cooperation between the triple helix model members (industrial firms, universities and public sector) on the innovation performance of the industrial sector in Palestine? Moreover, the research aims at answering the following questions to provide information on the innovation system in Palestine: 1. What are the main obstacles facing the development of innovation in the industrial sector in Palestine? 2. What is the main role of public institutions within the Palestinian government in the provision of institutional frameworks required for industrial organizations to build a strategic relationship with universities and other members of the society? 3. What is the level of innovation application in the Palestinian industrial sector? 6 4. Do the industrial firms in Palestine depend on information sources? 5. What is the percentage of industrial firms collaborating with any of other the triple helix actors (universities, governments, and NGOs)? 6. Is the existence of an organizational body (for example; the Higher Council for Innovation and Excellence, HCIE) important for the success of the triple helix model in Palestine? 1.5 Research Hypotheses In order to answer the research questions, analysis is based on answering a set of hypotheses: The first hypothesis: there are no statistically significant relationships at α = 0.05 between the collaboration relationships among the helix actors and the ability of industrial firms to enhance their innovation performance. This hypothesis is divided into twelve main hypotheses based on the collaboration relationship and the type of innovation: H10: There are no statistically significant differences at α = 0.05 in the collaboration relationships between the industrial sector and universities regarding the ability of industrial firms to introduce new product innovation. H20: There are no statistically significant differences at α = 0.05 in the collaboration relationships between the industrial sector and government regarding the ability of industrial firms to introduce new product innovation. 7 H30: There are no statistically significant differences at α = 0.05 in the collaboration relationships between the industrial sector and NGOs regarding the ability of industrial firms to introduce new product innovation. H40: There are no statistically significant differences at α = 0.05 in the collaboration relationships between the industrial sector and universities regarding the ability of industrial firms to introduce new process innovation. H50: There are no statistically significant differences at α = 0.05 in the collaboration relationships between the industrial sector and government regarding the ability of industrial firms to introduce new process innovation. H60: There are no statistically significant differences at α = 0.05 in the collaboration relationships between the industrial sector and NGOs regarding the ability of industrial firms to introduce new process innovation. H70: There are no statistically significant differences at α = 0.05 in the collaboration relationships between the industrial sector and universities regarding the ability of industrial firms to introduce new organizational innovation. H80: There are no statistically significant differences at α = 0.05 in the collaboration relationships between the industrial sector and government regarding the ability of industrial firms to introduce new organizational innovation. 8 H90: There are no statistically significant differences at α = 0.05 in the collaboration relationships between the industrial sector and NGOs regarding the ability of industrial firms to introduce new organizational innovation. H100: There are no statistically significant differences at α = 0.05 in the collaboration relationships between the industrial sector and universities regarding the ability of industrial firms to introduce new marketing innovation. H110: There are no statistically significant differences at α = 0.05 in the collaboration relationships between the industrial sector and government regarding the ability of industrial firms to introduce new marketing innovation. H120: There are no statistically significant differences at α = 0.05 in the collaboration relationships between the industrial sector and NGOs regarding the ability of industrial firms to introduce new marketing innovation. The second hypothesis: there are no statistically significant differences at α = 0.05 in the relationship between obstacles of innovation (internal and external) regarding the tendency of the industrial firms to collaborate with other triple helix actors (government, NGOs, and university). This hypothesis is divided into three main hypotheses based on the type of collaboration relationship: 9 H130: There are no statistically significant differences at α = 0.05 in the relationship between obstacles of innovation (internal and external) regarding the tendency of the industrial firms to collaborate with the government institutions. H140: There are no statistically significant differences at α = 0.05 in the relationship between obstacles of innovation (internal and external) regarding the tendency of the industrial firms to collaborate with universities. H150: There are no statistically significant differences at α = 0.05 in the relationship between obstacles of innovation (internal and external) regarding the tendency of the industrial firms to collaborate with NGOs. 1.6 Significance of the Study The importance of the study arises from its ability to tackle the collaboration relationships between the triple helix modal actors as a solution to the lack of knowledge resources in the industrial sector. The study seeks to find a solution through innovation to increase the contribution of the industrial sector to GDP and employment, regardless of the many distortions caused by the long period of Israeli constraints on the Palestinian economy since 1967. Moreover, the study introduces the triple helix model as a non-conventional solution for the lack of knowledge and technologies that are important for industrial firms to grow and compete in an open international economy. It 10 need be noted that Palestine considers the membership of the World Trade Organization (WTO) a priority which, if achieved, will add extra competitive pressures on Palestinian industries. In the era of globalization, no firm can survive or compete in the medium and long-run without innovation. Innovation has become the solution to competitive pressures at national and international levels. Therefore, one of the important points in this study is to introduce an innovative solution for Palestinian industries that enables them to grow and compete. 1.7 Limitations of the Study The researcher faces two main limitations: First, geographical limitation as the study only tackles innovation in the Palestinian industrial sector and its collaboration with the other members of the triple helix model (universities, governments, and NGOs) in the West Bank, exempting both Gaza and some areas in Jerusalem which have been under Israeli occupation since 1967. These have been excluded due to the difficulty of accessing and collecting information. The weakness of innovation and triple helix model culture and understanding in Palestine, along with the lack of research and studies in relation to the innovation and the Triple Helix model in Palestine are the second limitation. 11 1.8 Structure of the Study The thesis comprises seven chapters. Chapter 1 includes an introduction, and the objectives and it outlines the whole thesis. Chapter 2 is the Literature Review including related previous research, studies, reports and analysis (local and international) which define the triple helix model, illustrate its relation with innovation, and mention some of its applications in many developed and developing countries. Chapter 3 includes the analysis of the Palestinian industrial sector; it talks about the history of the Palestinian economy and the structure of its activities. It also introduces the structure of the Palestinian industrial sector, and the main challenges facing it. Chapter 4 talks about innovation and academia industry collaboration in Palestine through applications of innovation in the industrial sectors of many countries and applied innovation in specific industries. It presents the reality of innovation and academia industry collaboration in Palestine. Chapter 5 describes the methodology used including data collection, data analysis and the statistical models. Chapter 6 contains the results of data analysis (descriptive statistics) and discusses population characteristics (demographic variables). Chapter 7 contains results of data analysis (econometric models and testing hypothesis), and analyzes the research hypotheses which are tested using the Ordinary Least Square OLS regression, Robust Least Square, and Generalized Linear Model GLM. Finally, chapter 8 includes the thesis conclusions and recommendations. 12 1.9 Ethical Considerations The collected data from firms in the Palestinian industrial sector will be secret and will be used just for analysis purposes. No names or detailed data are to be published. 13 Chapter Two Literature Review 14 2.1 Overview In the last two decades, there has been a rapid increase in the literature on the triple helix model of innovation and its applications in the different economy sectors (Etzkowitz and Leydesdroff (1995); Goktepe (2002), Rosenlund (2015), etc). This section introduces literatures from both developed and developing countries in order to reach an understanding of how the mechanism of tripe helix models works and its importance in the enhancement of innovation. 2.2 Triple Helix definition There is no unified definition for the triple helix model, but most of the definitions describe it as a collaboration relationship between university, industry, and government. Etzkowitz and Leydesdroff (1995) were among the first who discussed this model. They define it as a “spiral model of innovation", which is able to capture multiple reciprocal linkages at different stages of the capitalization of knowledge, including three main actors: university, industry and government. Similarly, Etzkowitz (2002) defines the triple helix model as a spiral model of innovation that captures multiple reciprocal relationships at different points in the process of knowledge capitalization. Viale and Ghiglione (1998) clarify that the triple helix model is a spiral (versus traditional linear) model of innovation that captures multiple reciprocal relationships among institutional settings (public, private and academic) at different stages in the capitalization of knowledge. Goktepe (2002) describes the triple helix model as a model of http://www.jrc.es/home/report/iptsreport/vol29/english/#Contacts 15 technological development in terms of university, industry, and government relations. Leydesdorff (2013) denotes that the triple helix is not only the relationship between university, industry and government, but also the internal transformation within each of these spheres. He shows that the role of the university has been transformed from a teaching institution into one which combines teaching with research; a revolution that is still ongoing, not only in the USA, but in many other countries. In another work, Leydesdroff (2000) describes the triple helix model as the overlay which operates by reflexively selecting from the observables on the basis of expectations that are socially distributed. Expectations can be improved when they are made the subject of systematic research. Thus, expectations and their interactions are the basis of social order in a knowledge-based economy. This overlay continuously reshapes the observable institutions in university–industry– government relations. Etzkowitz, et al, (2007) clarify that the triple helix model has three main components which are university, industry and government, and each component plays a prominent role in the process of innovation. In a knowledge-based society; it is a movement towards collaborative relationships among the three actors, in which innovation policy is increasingly an outcome of interactions among the spheres rather than a prescription from the government or an internal development within industry. In addition to that, each institutional sphere “takes the role of the other” (Etzkowitz, et al, 2007) operating on a y axis of their new role as 16 well as an x axis of their traditional function. Rosenlund (2015) indicates that the triple helix modal can be used as an initial framework for such a dialogue through which the model is redefined by input from all sectors. In general, we can conclude that the triple helix model is a model that clarifies the collaboration relationship between university, industry, and government, where each of them provides one or more competences, to modern innovation development. 2.3 The triple helix model and innovation: Sutz (2015) notes that university structures -molded by interactions with other social actors will be mediated by the distinct styles of national systems of innovation. The state in the National System of Innovation operates mainly in a widespread way; its duties towards the innovation health of firms and the whole country are a necessity to assure the smooth operation of a smart network of incentives able to push each part of the system towards the road of innovative. In the triple helix model, the role of the state undergoes some changes. The problem is no longer that of getting the innovative milieu right, but rather shaping the course and the direction of the innovative behavior at the micro and institutional levels. Egorov et al. (2015) introduced an econometric method; a quantitative assessment of the innovative activity of a region’s economy actors at different levels on the basis of the innovation dimensional space model. They assessed the role of every triple helix participant in the innovative development of the region as a whole. They considered the municipality a real economy sector, 17 and divided it into territory specific innovative clusters. Numerical calculations were used to analyze the degree of contribution of the main innovation actors (science/education, business, state) to the innovative development of the regions on the basis of 2012 statistics. The level of innovative development in the economy of a region under analysis is mainly determined by the innovative activity of science/education. This outcome indicates insufficient mobilization and exploitation of the creativity of the human mind at universities and R&D centers, in enhancing the development of the region’s innovative activity. In another article, Leydesdorff (2000) uses the ‘‘lock-in’’ model by Arthur, W.B. (1988). He explains that the lock in model can be extended to the case of two and even three sources of random variation, which is found in the triple helix university–industry– government relation. In the case of two sources, the stabilization of a technological trajectory is enhanced, whereas in the case of three sources, a complex regime can be generated. Conditions for lock- in, lock-out, return to equilibrium, substitution, etc., are specified in relation to the assumed complexity of the dynamics under study with reference to the stage of development, that is, before or after lock-in. Some normative implications of the triple helix model of innovation can be specified. Leydesdorff and Etzkowitz (1998) developed the triple helix into a cursive model showing how an overlay of communications operates at the underlying institutions. Market selections, innovative dynamics, and network control provide different codes of communication at the global level. Local translations at the interfaces induce adaptation mechanisms in 18 the institutional arrangements. While two dynamics tend to evolve into trajectories, a regime of transitions emerges when trajectories are recombined. The emerging hyper-networks are expected to be in flux. Institutions can then be flexible in temporarily assuming the roles of other partners. Niche management and human capital management become crucial. In another work for Leydesdorff (2010), he examines the changing nature of knowledge-based innovation systems in light of the dynamic interconnections between the university, industry and government. Industries have to assess in what way and to what extent they decide to internalize R&D functions. Universities position themselves in markets, both regionally and globally. Governments make informed trade-offs between investments in industrial policies, science and technology policies, and/or delicate and balanced interventions at the structural level. Such policies can be expected to succeed insofar as one can anticipate and/or follow trends according to the dynamics of the new technologies in their different phases. The evolutionary perspective in economics can be complemented with a turn towards reflexivity in sociology in order to obtain a richer understanding on how the overlay of communications in university-industry-government relations reshapes the systems of innovation that are currently the subjects of debate, policy-making, and scientific study. In another article, Leydesdorff (2010) explains that the triple helix model was first defined as university, industry, and government. These institutional carriers of an innovation system are expected to entertain a 19 dually layered network: one layer of institutional relations in which they constrain each other’s behavior, and another layer of functional relations in which they shape each other’s expectations. He added an example on how the function of university-industry relations can be performed by different institutional arrangements such as transfer offices, spin-off companies, licensing agreements, etc. The institutional relations provide us with network data, but the functions in a knowledge-based economy are to be analyzed in terms of the transformative dynamics. The knowledge base of an economy can be considered a specific configuration in the structure of expectations which feeds back as a transformation mechanism on the institutional arrangements. In another work, Rosenlund (2015) notes that the triple helix model claims that interaction between university, industry and public sector, is the key to modern innovation development, which has become a common way to solve environmental problems. It is of considerable importance to gain more knowledge about this process. The objective of this research is to study and explain cross-sector collaboration using the interactive research method, characterized by joint learning and interaction with the participants. This is applied to two case studies. The first case was an international collaboration between representatives of the triple helix sectors. The triple helix framework was used both on the intended analytical level and at a management level closer to the actor level of the participants. The second case was a three-year environmental research project. This collaboration was extended to include more actors in the region during the process. The actual practice of these cases showed the 20 importance of a dialogue between participants. Triple helix can be used as an initial framework for such a dialogue through which the model is redefined by input from all sectors. Rosenlund (2015) claims that interaction between university, industry and public sector, is the key to modern innovation development. 2.5 Conceptual Framework for Triple Helix Model: Rosenlund (2015) explains that the idea of the triple helix model is a means for different spheres to solve problems and to support each other in a cooperative manner. Consequently, a university may apply an entrepreneurial approach to its research and education. Industry will need to appreciate the value of knowledge, research and education within companies, and the government, or the public sector in general can be the driver of this triple helix development by financing universities, projects and infrastructure. The triple helix model can be compared with the national innovation system and the regional innovation system approach. The triple helix does not restrict itself to any particular geographical level. This opens the way for a broader range of analytical perspectives when studying such a model empirically. In a triple helix model, innovations evolve by selection (market), stabilization (politics) and globalization (knowledge). When traditional innovation systems used the first two, they faced difficulties in performing on a global level. Rozenlund (2015) sees the national innovation system as a type of triple helix where the sectors keep their traditional roles, whereas in a triple helix, the sectors become 21 more interconnected through innovation processes. Predicting where the innovation actually occurs is harder in a triple helix model because of this interconnection. Etzkowitz (2007) elucidates that the triple helix begins from different starting points: from separate institutional spheres that operate apart from each other; or from any one encompassing and directing others. The global trend is towards a mode in which the various spheres are autonomous but overlapping, not entirely distinct but not completely merged either. There is a shift from bilateral to trilateral interactions, from single and double helixes to university-industry-government joint projects. A typology of innovation systems incorporates various national perspectives. There is Triple Helix I, a statist triple helix in which the state encompasses academia and industry and directs the relations between them. Triple Helix II, a laissez- faire triple helix, consisting of separate institutional spheres, where government, university and industry operate apart from each other. In this model, the university provides basic research and trained persons. It is expected that firms in an industry should operate completely apart from each other in competitive relationships, linked through the market, whereas the government is limited to addressing problems that can be defined as market failures, with solutions that the private sector cannot or will not support. Triple Helix III, an interactive model, which consists of overlapping, yet relatively independent, institutional spheres. Therefore, academia plays a role as a source of firm-formation and regional development in addition to 22 its traditional role as a provider of trained persons and basic knowledge. The government helps to support the new developments through changes in the regulatory environment, tax incentives and provision of public venture capital, while industry takes the role of the university in developing, training and research, often at the same high level as universities. Most countries and regions are presently trying to attain some form of Triple Helix III, with university spin-off firms, trilateral initiatives for knowledge based economic development and strategic alliances among firms (large and small, operating in different areas and with different levels of technology), government laboratories and academic research groups. These arrangements are often incentivized (but not controlled) by governments, whether through new “rules of the game” (Etzkowitz, 2007) or through direct or indirect financial assistance. In 2011, Martynovich wrote that the neo-institutional perspective (on the triple helix model) acts as an operationalization of an innovation system (regional, national, etc.) through specifying its main institutional actors: university, industry and government. The main focus of analysis in this case is on the networked interrelationships between these spheres. Neo- institutional perspective suggests that the development of an economic system- in the situation of increasing importance of knowledge and innovation- is enhanced when the main institutional actors start taking the role of each other, stimulating interrelations among them and forming, therefore, interactive trilateral relationships. This overlay of communications becomes as important for the dynamics of the system as 23 the original knowledge infrastructure of university, industry, government and bilateral relations among them. However, such structure of institutional arrangements in a system is not given naturally – it is developed from one of the opposing standpoints: etatistic (statist) society (Figure 2-1-1) or “laissez faire” society (Figure 2-1-2). Figure 2-1: Etatistic (Statist) Society (1) or “Laissez Faire” Society (2) In statist societies, governments act as a dominant institutional actor, who coordinate the relations between university and industry, and play the main role in developing new initiatives. The role of the government in this case is limited to solving the problems of the so called “market failures”, which is supported by liberal political agendas and neo-classical economic schools. In such societies, the institutional spheres of university, industry and government are clearly divided, and the relations between them are performed ad hoc on the bilateral basis across decently defended boundaries. Each of the spheres is supposed to be appointed to the functions on the one-to-one basis. 24 University is for basic research, government for normative regulations and industry as a productive force. With the development of the knowledge- based economy, two major transformations, which shape the brand new structure of an innovation system, can be distinguished. First, the formation of reciprocal relations between institutions in the system on the constant basis, and second, the replacement of industry by university as a core institutional actor. Metcalfe (2010) distinguishes three steps for this transformation, which reflect the evolutionary aspect of the model: 1. Internal transformation in each one of the institutional actors, during which they “take the role of each other” – for example universities may take the “third mission” of wealth creation through firm formation, business oriented research, etc. as they keep the core competencies for education and basic research,. 2. Formation of the new overlay of trilateral relations among the institutional spheres. To create a science park for private companies to acquire technologies and knowledge is one example. This knowledge is developed in a university, with governmental financial support. (The science park, in this case, acts as an intermediary organization between the three actors). 3. Recursive development of the triple helix networks. This depends on developments achieved in each one of the helix model elements and on the past configuration of the networked overlay of the relations. 25 As a result, a complex system of relations is developed, forming some kind of a hierarchy of internal dynamics among the components, and the bilateral and trilateral relations among them (Figure 2-2). Figure 2-2: Triple Helix Society In this system, the traditional university transforms into the so-called “entrepreneurial university”, which becomes the main institutional actor in the system. Such form of a university is based on 5 norms: • Capitalization of knowledge. This states that the production and transfer of knowledge is to be driven through means of practical application and product development as well as disciplinary 26 advancement. Gibbons et al. (1994) state that this type of knowledge production is also the main idea of the “Mode 2” thesis. • Interdependence. This refers to the close reciprocal relations with governmental agencies and industry.  The entrepreneurial university should stay independent from the other institutional actors. • Hybrid organization. This refers to the combination of “core” and “supportive” missions of knowledge production and contribution to the society. • Reflexivity. This is achieved through a continuous reflexive reconstruction of the internal structure of a university along with its networks. To sum up, the neo-institutional perspective on the triple helix model is considered as one of the approximations for the structure of an innovation system (national, regional, etc.). The evolutionary character of the model is reflected in the mechanism of transformation to the triple helix society. The neo-evolutionary perspective aims at studying possible synergies between these functions, which are supposed to enhance the development of the knowledge base in the national (or regional) innovation system. The graphical representation of neo-evolutionary triple helix by Leydesdorff (2011) is different from – if not opposing – the neo-institutional one (Figure 2-3). 27 Figure 2-3: Hypercycle in the Neo-Evolutionary Triple Helix Model It is clear from the figure that all functions are highly interdependent. When two of the helices form bilateral relations, the third helix acts as a selection environment (context) through having mutual relations with the first two (but not with their interaction). Hence, the third element reduces the uncertainty in the system, when two helices interact. Brought together on the level of a system, such selective environments form the synergetic mechanism, which enforces the systemness of an economic as well as an innovative system and the ability to enhance self organization. This synergetic mechanism acts as the next-order system, coordinating the helices over time. The co-evolution between knowledge exploitation and knowledge production under some circumstances may form the 28 technological trajectory, due to the interdependence between demand for and supply of technologies. The synergy between knowledge production and normative control may give impetus to the formation of a national innovation system or enforce changes. In another work for Leydesdorff and Etzkowitz (1998), they explain that the triple helix is a model for analyzing innovation in a knowledge-based economy, and this model accounts for the phenomenon of emergence, that is, it helps us to understand how the innovation system is based on expectations. While the complex phenomenon of innovation is what has to be explained, different theories provide us with a variety of possible suggestions. More than a single explanation is expected because different perspectives are useful. To use an evolutionary metaphor, the perspectives can be considered as the 'genotypes' that reflect on specific interactions within and among the helices, while the complex dynamics of innovation are 'phonotypical,' that is, beyond the control of any given perspectives. In contrast to biological evolution, the 'genes' are not given, but constructed in the social, technical, and economic evolution of modern societies with their tendency to transform themselves and their interactions operationally by rearranging their configurations. In a new regime, the system is reconstructed from a set of its own previous states, including the natural environment and society's communal roots. Thus, technology celebrates community as a social achievement, including its ongoing redefinition of 'nature' and 'culture.' 29 Leydesdorff (2000) writes about the evolution of innovation systems, and the current conflict over which path to be taken in university–industry relations. These are reflected in the varying institutional arrangements of university–industry–government relations. First, one can distinguish a specific historical situation which can be labeled as Triple Helix I. In this configuration the nation state encompasses academia and industry and directs the relations between them. 2.7 Innovation-Industry Collaboration Several studies indicate the importance of innovation in industry. For example, Misthal and Eddy (2013) wrote a research about across industries on 20 countries. They found a clear correlation between innovation and success in growing revenues. In breakthrough innovation and growth, they report that the most innovative companies overall are growing significantly faster than the least innovative. The difference for industrial manufacturing companies is dramatic. The sector’s most innovative companies grew 38% over the last three years—nearly 12% per year—while the least innovative managed just 10% growth over the same period. Looking forward, the sector’s top innovators have somewhat more modest expectations, but they’re still targeting annual growth of 6.9%, while the least innovative companies are expected to manage just 3.6%. In another article, OECD (2009) confirms that to meet the growing environmental challenges, much attention has been paid to innovation as a way of developing sustainable solutions, also known as eco-innovation. This concept is gaining ground in 30 industry and among policy makers as a way to facilitate the more radical and systemic improvements in corporate environmental performance that are increasingly needed. This has led to understanding eco-innovation in the sense that solutions concern not only technological developments but also non-technological changes such as those in consumer behavior, social norms, cultural values, and formal institutional frameworks. Changes across all these areas, however, cannot be achieved by a single company. Hongqi and Jianlong (2014) show that strategic emerging industry is a typical innovation- driven industry, and major technological breakthrough is the key to sustainable development of strategic emerging industry. Thus, from the angle of modular theory, they built radical technology innovation paths for strategic emerging industry: "peripheral modules →core modules" path, "core modules →architecture rules" path and "architecture rules →core modules" path. These paths are based on analyzing the connotation and modular characteristics of radical technology innovation of strategic emerging industry, and then validating the paths as being scientific and feasible with the example of a typical representative of high-end equipment manufacturing industry, radical technology innovation paths of large aircraft industry. The purpose is to provide theoretical and method support as well as decision references for strategic emerging industry to carry out the radical technology innovation. In addition, several authors studied the impact of innovation on one or more branches of industry. For example, Hurley and Hunter (2013) discuss that innovation in the oil and gas industry isn’t only centered on increasing 31 production; making sure that operations run safely is another top priority. That can mean finding new ways to monitor the integrity of materials in changing environments or creating new systems for inspection, maintenance and repair. And as the industry enters more challenging environments, innovation to ensure safety is becoming more vital. Take deep-sea drilling as an example. Hurley and Hunter (2013) found that one of the keys to driving growth is to focus on a balanced innovation portfolio which means finding the right mix of investments in incremental, breakthrough and radical innovation across the whole range of innovation areas. The right mix for oil and gas companies will depend on where they are in the value chain. Another study by ITRE committee, Hamza et al., (2015) describe the mutual reinforcement of open innovation and additive manufacturing and address recommendations for different policy levels. The study tries to avoid two potential pitfalls: not to underestimate the potential of open innovation and 3D printing and at the same time not to overestimate it. The study found that technical innovation in additive manufacturing and 3D printing is speeding up and is supported by European programmers. The social aspect, consequences for the labor market and the work flow and new business models need further research and development. On innovation in the automotive industry, Wyman (2015) analyzes the innovation strategies of the industry’s most successful auto companies. The study identifies the levers that car manufacturers and suppliers must pull to become state-of-the-art innovation leaders. Depending on the business 32 design of the supplier and OEM, four dimensions must be brought into alignment: innovation proposition, competence focus and collaboration, innovation business case, and innovation organization and structure. The leading suppliers in innovation management generate a 16 percent higher EBIT margin than their peers – all by employing a clear innovation strategy and balance along these four dimensions. Wyman concludes with five recommendations for innovation management in the automotive industry: - Increase customer orientation and marketing focus on R&D. - Generate a diverse innovation product and services' portfolio. - Improve R&D effectiveness and efficiency; reduce innovation risks. - Enhance the innovation culture and organization. - Align innovation strategy according to Oliver Wyman’s “Innovation Strategy Framework” In agriculture industry, Winger and Wall (2006) wrote a paper to provide a background context to discussions that will define further work in the area of agricultural food system innovation. They define Product Development as systematic, commercially oriented research to develop products and processes, satisfying a known or suspected consumer need. They define the innovation spectrum using terms such as “new to the world”, “product improvements” and “cost reductions”. This paper describes the food industry as being one in which there is a large number of new products offered to retailers each year and the inclusion of a new product almost always leads to discontinuation of another product. However, only a very small proportion of new products encountered radical changes, the majority faced incremental changes. Even then, 75% of new products were 33 considered to be failures. It was noted that in comparison to other industries (e.g. electronics, bio-technology), a very low level of R&D is undertaken. This was determined when the economic impact of the food industry was examined. Their analysis also shows that there is a much greater influence on the non-food sector from stimulating the processed food sector, rather than the raw material (agricultural) sector. It was noted that there is a stronger correlation between growth in manufacturing exports and processed food exports, than there is between processed food exports and primary products exports. It was noted that countries are seeking to capture value-added locally and implement trade regulations that encourage imports of relatively less-processed agricultural commodities. The paper concludes with three questions in relation to innovation in the food industry and specifically in the area of food product development. First, what actions can individual companies, or the private sector as a whole, take to improve food product development? Second, what can the public sector within countries do to create an environment that might engender more successful product development and can it obtain better leverage from existing investments in food sector R&D? Third, what can multilateral organizations do to assist individual countries or geographical regions to add value to agricultural products through food product development? Atalya et al. (2013) wrote a study which aims at examining the relationships between innovation and firm performance. Their study survey was conducted on top level managers of 113 firms operating in the automotive supplier industry which is one of the most innovative industries 34 in Turkey, for 2011. They concluded that technological innovation (product and process innovation) has significant and positive impact on firm performance, but no evidence was found for a significant and positive relationship between non-technological innovation (organizational and marketing innovation) and firm performance. 35 Chapter Three The Palestinian Industrial Sector 36 3.1 Overview In this part the researcher sheds the light on the Palestinian economics history and its structure based on economic activities and the size of enterprises. This sector suffer from many distortions, basically occupation and affect the economic growth. Extensive details on the industrial sector, its structure and its components are necessary as it also contributes to the Palestinian GDP. 3.2 A historical brief on Palestinian Economics Historically, Palestinian economics has a three joint period; the time before 1994, the period between 1994 to 2000, and the period after 2000 up till today. Before 1994, Palestinian economics was fully under occupation. The Israeli occupation had control over of the elements of Palestinian production, land, natural resources, work, capital, management and organization. Making change in the Palestinian economic infrastructure requires the Palestinian economy to be totally independent from all Israel constrains. One-third of the Palestinian work force was employed in Israel; approximately 90 percent of the imports were of Israeli origin; and some 80 percent of exports were sold in Israel or passed through its ports. The main features of Israel's policy were1: 1 http://www.btselem.org/freedom_of_movement/economy_1967_1994 37  Delaying, obstructing, and failing to encourage investment in the Occupied Territories. The civil administration bureaucracy and military legislation were used for this purpose.  Creating a "captive market" for Israeli goods by blocking imports to the Occupied Territories from other countries.  Encouraging mass entry of Palestinians into the Israeli labor market, particularly in construction, agriculture, and services.  Causing investment to fail in the development of physical infrastructure in the Occupied Territories, and channeling some tax revenues collected from Palestinians to the Israeli treasury, rather than investing them in the Occupied Territories.  Damaging agriculture, a main component of the Palestinian economy, by dispossessing Palestinians of their land, limiting the water quota, and restricting export of agricultural products to Israel. The period between 1994 to 2000 is known for the establishment of the Palestinian National Authority as a self-governing body. Abu Alqumsan (2005) notes that the Palestinian National Authority (PLA) has been trying to develop a constituent mechanism of action through an action plan for the formation of economic and institutional structures and for the coordination with other countries. He confirms that the PLA needs to activate the role of the productive sectors through development programs at macro and micro levels accompanied with the reformation of the financial and economic laws necessary to motivate both local investment and foreign direct investment. 38 The macroeconomic indicators of this period show a steady increase in economic growth and a decrease in unemployment growth. For example, the economic growth rate between 1998 and 1999 was 11% with 8.2% growth in real GDP, and the unemployment rate decreased by 1.8% for the same period (PCBS). This was mainly due to the state of the temporal political stability following the Oslo Accords accompanied with an increase in foreign aid granted to the Palestinian Authority, mainly for infrastructure projects, as well as an increase in employment in the Palestinian public sector and in Israel. Despite these positive statistical results, we cannot conclude that they represent a real economic development in terms of failure of economic policies to achieve economic pillars and props necessary for the survival of the positive economic indicators including: low competitiveness for Palestinian products, widening the trade deficit, and increasing the role of service sectors; mainly public services, while the role of productive sectors is diminished. The next period started with the breaking out of the second Intifada at the end of the year 2000 and since then, Palestine has witnessed a dramatic fall in all economic indicators at micro and macro levels. Siege and closure against the Palestinian territories in the West Bank and Gaza, and the destruction of the infrastructure (roads, airport, public institutions, industrial infrastructure, etc.) stand behind this fall. Figure (3-1) shows the Palestinian real GDP for the 2000 to 2015 period. Because of the intifada, GDP decreased between 2000 and 2002. However, 39 GDP started to increase following 2002, and since 2007 it increased from 4913.4 million US dollars to reach 7721.7 million US dollars in 2015 Figure 3-1: The Palestinian GDP 2000-2015 But, until now, the Palestinian economics is still suffering from distortions and weaknesses in the macroeconomic indicators. For example, the Palestinian nominal GDP reached 12,673 million US dollars in 2015, while it was 12,715.6 million US dollars in 2014. The nominal GNP per capita in 2015 reached 2863.9 US dollars while it was 2960.1 US dollars in 2014. (PCBS, 2016). Theses distortions are a result of many reasons like wars that lead to the destruction of the Palestinian economy every time it tries to stand on its feet. The state of interdependence existing between the Palestinian economies on the one hand and Israel and tangles on the other hand caused the transitional phase of the Oslo Accords (1994-2000) to fail in strengthening the independence of the Palestinian economy. 40 3.3 The Structure of the Palestinian Economic sectors The Palestinian economy is described as a small sized enterprise economy, as most of the Palestinian enterprises are small and medium (SMEs). Table (3-1) elucidates the size of the Palestinian sectors in terms of the number of employees. It shows that about 90% of enterprises in Palestine are small and medium (SMEs). Enterprises are classified as SMEs if they employ less than twelve employees in industry, transport, and storage sectors; less than seventeen employees in construction sectors, or less than eight employees in trade sectors. The services sector is considered an SME when it employs less than fifteen employees, while he information and communication sector is an SME when it employs less than sixteen employees. Table 3-1: Palestinian Enterprises Size Percentage as Economic Activity Based on Number of Employees 2015 Economic activities Palestinian enterprises size Small Medium Large No. employees percent No. employees Percent No. employees Percent Industry 1-3 68% 4-11 27% 12 and above 5% Construction 1-5 59% 6-16 31% 17 and above 10% Trade 1-2 80% 3-7 18% 8 and above 2% Services 1-3 80% 4-14 17% 15 and above 3% Transport and storage 1-4 53% 5-11 32% 12 and above 14% Information and communication 1-3 60% 4-15 32% 16 and above 8% Source: PCBS, 2015 41 Regarding the contribution of each economic sector to the GDP, data from the Palestinian Central Bureau of Statistics (PCBS) for 2015 show that the service sector contributes to about 49.5% of GDP, 17.7% for wholesale and retail trade, 13.4% for the industrial sector, 8.3% for the construction sector, 5.9% for information and communication technology, 3.3% for agriculture, and only 1.9% for transport and storage. It is clear that the level of economic activities varies. Service activities and other branches ranked first in the Palestinian economy in terms of value added and employment, followed by wholesale and retail activities, and industry activities, while transport, storage and farming activities occupied a lower rank. As for the average worker's share of value-added, information and communication, activities ranked first, followed by service activities and other branches, then industrial activities. Daily wage nominal rate reached its highest value in information and communication activities followed by service activities and other branches. It had less value in transport and storage activities along with agriculture activities. Regarding employment share, data in table 3.2 show that the service sector contributed to 42.1% of total employment rates in 2015, while the industrial sector's contribution was only 13.7%, with a real daily wage of 66.1 NIS per labor. Despite its low contribution to employment rates (around 1%), information and communication activities had a real daily wage of 108 NIS per labor, which is the highest among other economic sectors. This might be attributed to the high skills required for jobs in the information and communication sector which leads to high value added and productivity. 42 Table 3-2: Economic Activities Contribution in 2015 Economic Activities Contribution to Employment Rate (%) Real Daily Wage NIS /Labor Agriculture 8.7 46.2 Industry 13.7 66.1 Construction 9.1 77.5 Wholesale and retail trade 20.0 50.0 Transport and storage 5.4 39.3 Information and communication 1.0 108.2 Services and Other Branches 42.1 86.4 Source: PCBS, 2015 3.4.3 The number of industrial firms in Palestine Data show that there were around 18,662 industrial enterprises in Palestine in 2015, distributed in the West Bank with 13594 facilities (73%) and 5,068 in Gaza Strip (27%). 3.4.4 Size of employment in the industrial sector The Palestinian industrial sector employs 90483 employees, 75% in the West Bank, and 25% in Gaza Strip. In addition, the industrial sector's contribution to value added is 1458699.9 thousand dollars, 21.5% in the West Bank, and 78.5% in Gaza Strip. But the industries which contribute the most to the value added are manufacture of food products and other non-metallic mineral products, followed by manufacture of furniture and manufacture of fabricated metal products, except machinery and equipment. 43 3.4.5 Gross capital formation in the industrial sector Palestinian industrial sector contributes to 30347.1 thousand dollars of total capital formation (91% in the West Bank and 9% in Gaza). The food products sector has the largest contribution to gross capital formation in the Palestinian industrial sector with 13376 thousand dollars, followed by basic pharmaceutical products and pharmaceutical preparations, and other non- metallic mineral products. Also rubber and plastic products contribute to gross capital formation with 4419, 3024.1, 2204.3 thousand dollars respectively. Other sectors do not contribute to gross capital formation like remediation activities and other waste management services, other transport equipment, and coke and refined petroleum products. 3.3.5 The classification of the Palestinian industrial sector in terms of size The Palestinian industrial sector is characterized as small in terms of size. Small enterprises which employ less than four employees form about 68% of the total industrial firms. Medium firms which employ from four to eleven employees form about 27% from the total industrial firms, whereas large enterprises which employ more than eleven employees represent only about 5% of the number of Palestinian industrial enterprises The small enterprises are important in developing economies as in Palestine; they have several benefits as:  Increasing the value added of products, by producing many goods and services. 44  Decreasing the unemployment rate even to a small rate, by employing some of the Palestinian working forces.  Increasing self-employment of graduates from universities and institutes, especially in the professional and technical fields.  Encouraging individual initiatives, skills and talents, especially those that do not require significant funding to implement.  Exploiting the savings of individuals, especially that the savings of members of the Palestinian society are low due to the low average per capita income which equaled 2864 $ in 2015.  Increasing the role of Palestinian women in the labor market, which usually helps in creating traditional and agricultural projects and others.  Establishing small enterprises as the first step for the development and expansion in the future so as to become big enterprises. 3.5 Challenges facing the Palestinian Industrial Sector Industrial sectors in states around the globe suffer from several challenges. These challenges differ from one state to another pursuant to economic and political stability and the level of development. The Palestinian industrial sector suffers continuous challenges because of Israeli occupation and the sieges. Following is an illustration of these challenges. 45 3.5.1 Economics challenges These include production elements as land and water sources, which are controlled by Israeli occupation. Add to that, almost 85% of inputs are imported via "Israel". Consequently, the Palestinian economy is dependent on Israel. The Ministry of National Economy estimates the Palestinian domestic product share as only 20%; 70% from Israel. Another issue is the absence of a Palestinian currency and the use of the Israeli shekel with its low value. As a result, Palestinians' import from inputs, machines, equipment and raw material is more expensive leading to high costs on Palestinian industrial enterprises. Another challenge is the lack of appropriate infrastructure for industrial zones, in terms of roads, transport, communication, water and electricity networks. 3.5.2 Political challenges Due to the Israeli occupation, the Palestinian industrial sector suffers from many political challenges including the political instability, the presence of occupation, and the intifada cascade through every few years along with siege and border closing. Such situations make it difficult to import production requirements from overseas market, or to export Palestinian products to foreign markets. The Paris Protocol was signed in 1994 between PLO and Israel and was incorporated as a supplement into the Oslo Accords in 1995. The protocol cancels any fees or customs between Palestinians and the Israeli occupation. Palestinians are not allowed to impose fees or customs less than those imposed by the Israeli occupation 46 on imports from any other country. The protocol also identifies specific lists of goods that Palestinians can import with specific quantities from certain Arab and Islamic states and other countries under specific conditions. 3.4.3 Legal challenges Legal challenges are those related to strategies of establishment and expansion, in terms of the long and complex procedures of project registration, the large number of required documents, and the duplication of certain fees like license fees for profession. The Palestinian Presidential Decree No. (8) of 2011 concerning income tax1, in the fourth chapter on Tax rates and segments, Article (16) imposed an income tax on enterprises by 15%. Another legal challenge is the Palestinian Investment Promotion Law affecting mainly small and medium enterprises which accounts for 95% in this sector. This law targets the 5% big enterprises. The Presidential Decree No. (7) of 2014, on an amendment to encourage the Palestinian Investment Law No. (1) of 1998, and its amendments2, Article (8) imposed a tax on new industrial enterprises which employ more than 24 employees; new industrial enterprises which export more than 40% of production; new industrial enterprises which use 70% of domestic components (equipment and raw materials), and existing industrial enterprises who hire 25 new employees. These enterprises can benefit from tax incentives. Examples of incentives are the 5% income tax rate for up to five years starting from the 1 http://muqtafi.birzeit.edu/pg/getleg.asp?id=16266 2 http://legal.pipa.ps/files/server/Law%20on%20the%20Encouragement_Merged.pdf 47 date of making profit and not exceeding four years; and the 10% income tax rate for a period of three years starting from the end of the first stage, and then calculated as valid percentages and slides. But in Article (12), businesses and real estate projects and real estate development, electricity projects of all kinds, communications, crushers, quarries, and corporate developments on the concession contracts of the Council of Ministers engaged in monopolistic companies are enterprises excluded from tax incentives. The absence of effective laws for the protection of innovation in terms of intellectual property rights and product patent is also a legal challenge affecting the Palestinian industrial sector. 48 Chapter Four Innovation and Academia Industry Collaboration in Palestine 49 4.1 Overview Innovation is a necessity for both developed and developing countries to stay on the path of development. Palestine needs innovation in every sector especially with the suffering caused by occupation and its control over boarders and markets. This chapter highlights Palestinian innovation, innovation index, academia industry collaboration, in addition to some innovation-related centers such as the Higher Council for Innovation and Excellence (HCIE) and An-Najah Business Innovation and Partnership Center (NaBIC). 4.2 Innovation in Palestine Innovation is the process of translating an idea or invention into a good or service that creates value or for which customers will pay. Any idea to be called an innovation, must be replicable at an economical cost and must satisfy a specific need. Innovation involves deliberate application of information, imagination and initiative in deriving greater or different values from resources, and includes all processes by which new ideas are generated and converted into useful products. In business, innovation is often achieved when ideas are applied by the company in order to further satisfy the needs and expectations of the customers1. Palestine, as any country, needs innovation to stimulate economic development to be a knowledge society. Khatib et al. (2013) analyzed a community innovation survey on two major Palestinian industrial sectors, 1 http://www.businessdictionary.com/definition/innovation.html 50 namely quarrying and stone fabrication and the food and beverages sector. The analysis revealed high innovative potentials in both sectors; where employment, export, and revenues are clearly improved in innovative enterprises. They also analyzed the importance of cooperation between the industrial sector, higher education and R&D institutions, considering the lack of such cooperation a major problem that should be tackled in order to strengthen the enterprises’ ability to innovate. Palestine is one of the developing countries that suffers from weak performance and the fragility of the manufacturing sector which only contributed to 13.4% of the GDP in Palestine during 2015 (PCBS, 2015). The political instability and the constraints imposed by the Israeli occupation, can be considered as a cause of the weak innovation performance and the inexistence or weak structure of innovation frameworks that organize and facilitate the flow and exchange of knowledge and technologies among the key stakeholders of the innovation process. Thus, the industrial sector needs new technologies, skills and competencies to grow and develop. These can be obtained through a systematic process of knowledge and idea generation, built mainly on R&D efforts. Despite the importance of R&D, the statistics are weak, because it’s very poor in Palestine. A research and development survey was carried out by PCBS, in 2013. It reached the following findings: 1. Research and Development Personnel: In 2013, there were 8,715 employees in R&D, representing 5,162 full-time equivalent (FTE) workers. There were 4,533 researchers, which represent 2,492 FTE 51 researchers, including 3,510 male and 1,023 female researchers. There were 566 FTE researchers per one million inhabitants. 2. Research and Development Outputs: The major outputs of R&D in 2013 were 72 international awards and 116 local awards, 149 international standard book numbers (ISBN), and nine patents. Research was distributed by fields of research as follows: 26.7% studies and consultations, 34.4% basic research, 30.6% applied research, and 8.3% experimental research. 3. Expenditure on Research and Development: The total expenditure on R&D was USD 61.4 million, representing USD 24,641 per (FTE) researcher. The governmental sector contributed 56.1% of all R&D expenditure, non-governmental organizations contributed 20.9%, and higher education contributed 23.0% of total expenditure on Research and Development. So, we expect that the collaboration with universities might provide the needed knowledge and technologies for the industrial firms through some types of collaborative arrangements protected and organized by laws and regulations provided by public bodies. 4.3 The Palestinian Innovation Index Developing a Palestinian Innovation Index is very important to provide an initial database of private institutions, official bodies and researchers in Palestine. It is also important to assist the decision-maker in developing successful and effective policies in this regard. It enables Palestine to be 52 enlisted within the Arab Innovation Index, which has been published annually since 2014. The index helps assess the level of innovation in Palestine compared with other Arab countries as well as developing countries that have similar economic conditions (PCBS & Morrar, 2016). In 2016 and in cooperation with the PCBS, Morrar (2016) developed a Palestinian Innovation Index based on the Global Innovation Index, and the Arab Innovation Index. He divides the indicators to inputs and outputs; the inputs contain the legal system, the human element and research, the infrastructure of information technology and communication, the size of partnership in innovation, and the flow of knowledge from abroad, supported by innovative projects. The outputs contain intellectual products, and goods and services of a creative nature. The author found that a large number of the indicators from the Global Innovation Index, and the Arab Innovation Index are not available in Palestine. He concludes with the final indicators of innovation in Palestine according to the Arab innovation panel, as in the table (4-1) below. 53 Table 4-1: The Final Indicators of Innovation in Palestine According to the Arab Creativity Panel Indicator Year Value Population (million) Mid 2016 4.82 Population aged 25-64 years (in thousands) Mid 2016 1.691 GDP at current prices in US $ (billion) 2015 12.6 Share of goods and services in GDP 2015 18.3% Input of Innovation Human Resources Higher education graduates per 1000 population (25-64 years) 2011\2012 20.9 Number of PhD graduates in higher education 2011\2012 1 Number of graduates of higher education 2011\2012 37383 Percentage of science graduates of higher education graduates 2011\2012 7.9% Percentage of engineering graduates of higher education graduates 2011\2012 8.4% Percentage of science and engineering graduates of higher education 2011\2012 16.3% Number of R&D staff 2013 8715 Number of R&D staff in full time equivalent 2013 5162 Number of enrolled in secondary vocational education 2014/2015 2734 Enrollment in education 2014/2015 721004 Empowerment Foreign direct investment ratio of GDP 2014 0.9% Foreign direct investment (US $) 2014 120 The quality Total Tertiary Students' Achievement in Mathematics and Science (TIMSS) 2014 824 Eighth Grade Students in Mathematics (TIMSS) 2014 404 Eighth Grade Students in Science (TIMSS) 2014 420 Total commodity exports in US $ (million) 2014 943.72 Exports of high-tech goods in US $ (million) 2014 24.9 Percentage of information technology from exports 2013 0.3% Percentage of exports of goods with heavy technology of commodity exports 2013 2.7% Intellectual products Applications for resident patents 2015 18 Registration of resident trademarks 2015 915 Industrial design registration 2015 37 Source: PCBS, 2016 54 4.4 Academia Industry Collaboration in Palestine The discussion on industry-academia collaboration has increased in Palestine within the last few years, aligned with global trends in this field. To build a strategic collaboration based on a win-win relationship is crucial for the industrial firms to provide the R&D and knowledge required to grow and develop. In Palestine, Abu Hanieh et al. (2015) discuss the existing status of industry academia partnership with relevance to engineering education and the horizons of implementing new scenarios and strategies in developing countries, particularly in Palestine. To strengthen the relationship between academia and industry, they propose an innovative model built on “awareness and market needs feedback” in order to create modern learning techniques which are capable of bringing the two sectors together. They found that a strong industry-academia partnership is likely to be optimal for understanding constrains and real life settings, and will reflect on the solutions provided by engineering graduates to serve more sustainability. This can lead to improvements in sustainable development and significant increase in the added value. Abu Hanieh confirms that industry-academia partnership can be applied on two tracks; the first track is based on curricula development, while the second track is based on taking modern structural measures. In another study, Albydah and Saleh (2016) found that the link between industry and universities is weak which affects the innovation system in Palestine. Regardless of the low role that the Palestinian government plays 55 in knowledge generation and transfer, the development of such knowledge and technology transfer collaboration will provide the environment needed to raise the level of innovation by providing the knowledge and technology needed for all participants. They clarify the whole knowledge and technology transfer process by identifying the factors that affect the knowledge and technology transfer collaboration, determining the stakeholders of these collaborations and evaluating the current states of these factors according to each participant's role in the knowledge and technology transfer collaborations. Depending on exploratory and qualitative research methodology, they found that universities are the core participant in the knowledge and technology transfer, and this system must start with the researcher’s development and end with the transformation of the university to the entrepreneurial form. They confirm that the industrial sector must be involved in knowledge and technology transfer collaboration, to help in providing necessary knowledge, technology and profit. . They found that it is important to build independent knowledge and technology centers inside universities to identify and coordinate knowledge and technology transfer process activities with the existence of the right structure and experts inside these centers. 4.5 Innovation-related Centers in Palestine Despite political instability and the lack of financial and non-financial resources, many trials have been developed in the last few years to build 56 the infrastructure for R&D and innovation in Palestine such as innovation centers and centers of excellence in universities, technology incubators, the Higher Council for Innovation and Excellence. 4.5.1 Higher Council for Innovation and Excellence (HCIE) HCIE was founded in 2012 following a Palestinian presidential decree. HCIE is taking in consideration the importance of its existence, which is putting more responsibility on its role in leading change through its faith and confidence in the potential creative capacities and the energies of the Palestinian people. It recognizes the vital role of creativity in building up the State of Palestine and strengthening the steadfastness, resilience and prosperity of the Palestinian people. HCIE seeks to play a leading role in consolidating a culture of innovation and excellence among the Palestinian community and very fair and just empowerment of all those innovators and creative people. It aims at strengthening the structure of creativity systems in various sectors, so that creativity becomes the mainstay of economy and the knowledgeable society which we seek. HCIE has several strategic goals: 1 1. Dissemination and entrenchment of a culture of excellence and innovation amongst the Palestinian people, especially among the youth. This is achieved through: a. Setting up a code that includes values, directives, and standards, functioning and stimulating creativity and excellence. 1 http://www.hcie.ps/ar 57 b. Embracing creative people and providing them with care and support in various forms. c. Working with the Ministry of Education and Higher Education to develop policies, regulations and supportive programs for innovation and excellence, especially at the level of primary education and higher education. 2. Strengthening the structure of the innovation system within the various sectors. This is achieved through: a. Supporting institutions that work in the field of innovation and excellence, strengthening institutional capacities and stimulating the coordination and concerted efforts and the integration of their roles in order to maximize the collective impact, and put an end to the duplication and fragmentation of efforts. b. Encouraging the private sector in Palestine and in the Diaspora to increase its investment in the field of innovation and creativity, and stimulating the issue of establishing multi-party partnerships including the public sector, private sector, the national sector, and universities and institutions concerned so as to form an organizational structure or framework that stimulates and enhances innovation, and facilitates the realization of economic and developmental outcomes. c. Building information systems, knowledge resources, and providing information services that support the individual and public corporations working in the field of innovation.