Readiness, Barriers and Drivers for Infrastructure Sharing: Framework for Mobile Operators in Palestine
Date
2021-12-22
Authors
Anabousi, Malak
Journal Title
Journal ISSN
Volume Title
Publisher
جامعة النجاح الوطنية
Abstract
The information and communications technology (ICT) sector is one of the most important and rapidly evolving sectors in Palestine. ICT has a key role in the economic development of the country. Mobile network operators are constantly seeking to provide the highest quality services to their users and to achieve the highest possible profits. The existing operators in Palestine, which are Jawwal and Ooredoo, adopt a separate network model, rather than a shared network model. The aim of this research is to study the obstacles and motives related to the sharing of mobile networks infrastructure in Palestine, and to propose a framework for infrastructure sharing. To fulfil the aim of this research, the researcher adopted the qualitative approach. The needed data and information were collected through 20 semi-structured interviews that the researcher conducted with communications experts.
From the results of the research, the researcher concluded that the most influential drivers supporting the decision to engage in mobile infrastructure sharing in Palestine are reducing capital and operating expenses, in addition to launching mobile services faster for new operators, expanding network coverage and improving the quality of services. On the other hand, the most influence barriers were the absence of a regulatory framework that regulates the mechanisms and laws of infrastructure sharing, and the complications presented by the senior managers of mobile network operators and the lack of encouragement and support for employees to begin formulating strategies for mobile infrastructure sharing. Furthermore, this research proposes a TOE framework for infrastructure sharing in Palestine. This is a pioneering study in the field of mobile phone communications, which was very well received by Palestinian mobile operators, especially with the granting of the 4G usage permit.